End user support technician (Ref. No.: JO-1802-2052)

Information about the position

  • Place of work: Brno, Brno - City, Brno - Country District
  • Start date: ASAP
  • Contract type: full-time

The primary objective of the Level 1 is to resolve user incidents (problems) as quickly as possible returning the user to full service.  This Service includes but is not limited to providing support for users’ requests and incidents around hardware, software, network and server issues.
  • diagnose and resolve technical hardware and software issues
  • end support of computers, cellphones, tablets, printers for internal employess and external clients
  • respond to requests for technical assistance via phone, email or ticket tracking system 
  • responsible for warehouses located in Bratislava, Banska Bystrica, Kosice: regular inventory checks
  • follow standard service desk procedures, work with various tools
  • communicate with dedicated technicians and service desk


  • experience with the PC installation and configuration (HW, SW, OS),
  • customer service orientation
  • problem analysis and solving
  • good team player, with ability to work in demanding environment
  • communication skills, both verbal and written
  • fluent English


  • To work for modern Slovak company, who adhere philosophy of family company
  • Opportunity of career development (90% of careers rises are from internal sources)
  • Company support of employees education
  • Huge benefits program, with possibility to personalize it according to your preferences
  • Support in life situations (for example marriage, child birth etc.)

Language skills

English - Intermediate (B1)


Brief description of the company

Soitron is a Slovak company operating in the area of the IT infrastructure management and IT outsourcing. Company is one of the largest info-communication integrators and IT service providers with more than 500 employees and consolidated annual turnover of more than 65 million EUR. We offer a unique experience in IT field and possibility to grow professionally in an international environment.

Main focus of the company's activities

Information technology, computer programming, web portals

Information about the selection process

Expected date of completion of the selection process

19 April 2018 (ostávajú ešte 30 dni)

Contact details

Soitron s.r.o.
Plynárenská 5
821 09 Bratislava
Slovak Republic
Contact person: Júlia Danielová
Web: http://www.soitron.sk/kariera

Application form

ID: 3334044   Dátum zverejnenia: 13.3.2018  
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