End user support technician (Ref. No.: JO-1802-2052)

Information about the position

  • Place of work: Brno - City
  • Start date: ASAP
  • Contract type: full-time

The primary objective of the Level 1 is to resolve user incidents (problems) as quickly as possible returning the user to full service.  This Service includes but is not limited to providing support for users’ requests and incidents around hardware, software, network and server issues.
  • diagnose and resolve technical hardware and software issues
  • end support of computers, cellphones, tablets, printers for internal employess and external clients
  • respond to requests for technical assistance via phone, email or ticket tracking system 
  • responsible for warehouses located in Bratislava, Banska Bystrica, Kosice: regular inventory checks
  • follow standard service desk procedures, work with various tools
  • communicate with dedicated technicians and service desk


  • experience with the PC installation and configuration (HW, SW, OS),
  • customer service orientation
  • problem analysis and solving
  • good team player, with ability to work in demanding environment
  • communication skills, both verbal and written
  • fluent English


  • To work for modern Slovak company, who adhere philosophy of family company
  • Opportunity of career development (90% of careers rises are from internal sources)
  • Company support of employees education
  • Huge benefits program, with possibility to personalize it according to your preferences
  • Support in life situations (for example marriage, child birth etc.)

Language skills

English - Intermediate (B1)


Brief description of the company

Soitron is one of the largest info-communication integrators and IT service providers in the CEE. We provides products and services in the field of Robotics and Process Automation, the Internet of Things (IoT), IT Infrastructure, Communications and Cloud Solutions, IT Security, Services and Outsourcing, IT Consulting and Applications. Soitron, s.r.o. is a member of the SOITRON Group, with more than 800 international experts and facilities in Slovakia, Czech Republic, Romania, Turkey, Bulgaria, Poland and the UK. We offer a unique experience in IT field and possibility to grow professionally in an international environment.

Main focus of the company's activities

Information technology, computer programming, web portals

Contact details

Soitron s.r.o.
Plynárenská 5
821 09 Bratislava
Slovak Republic
Contact person:
Web: http://www.soitron.sk/kariera

Application form

ID: 3334044   Dátum zverejnenia: 13.3.2018  
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