Senior Network Support Engineer (Ref. No.: JO-1710-1989)

Information about the position

  • Place of work: Bratislava, Brno, Bratislava region, Brno - City, Brno - Country District
  • Start date: ASAP
  • Contract type: full-time

The Senior Network Support engineer is responsible for the client’s network environment and 3rd level support.

Job description:

  • From a technical perspective to work with TCP/IP, Security, LAN, WAN – devices and technologies
  • Provide technical consultancy and support
  • Manage and implement NW changes which are triggered by incident handling or execute NW normal, standard and routine changes (LAN, WAN and Security)
  • Implement standard service requests from customers
  • Handle Problem tickets after network outage is fixed and root cause of the issue needs to be found to avoid reappearance
  • Ensure Processes are followed according to standard
  • Check that tools and documentation are up to date
  • Provide guidance for lesser levels of support

 
Requirements:

  • Advanced English
  • Computer skills: LAN/WAN/Security administration on advanced level
  • Min. 1 year IT experience
  • Good technical knowledge of IP Networks (LAN, WAN, Security, Internet, IP Management)
  • CCNA or CCNP certification is desirable, knowledge is necessary
  • Experience in network support
  • Technical knowledge of network tools
  • Excellent assertive communication skills
  • Global customer mindset, flexibility and teamwork oriented


What we offer:

  • To work for modern Slovak company, who adhere philosophy of family company
  • To work for modern and flexible company with open and friendly atmosphere
  • Experience the atmosphere of global support in huge scale with in outsourcing division for DXC technology
  • Ability to work from home 6 times a month
  • Opportunities for career growth – 90% of middle and top managerial team
  • Events for you and your relatives as well loyalty program with many other rewards support in life situations (long-time sickness, children birth, etc.) and during your adaptation (temporary accommodation, internal tutor)
  • Broad benefit scheme you can adjust to the own needs including: healthcare during the whole year, language education with the possibility for international certification or e-shop, full of interesting and useful stuff (mobile phones, sport clothes, …)

Language skills

English - Upper intermediate (B2)

Computer skills - administrator

LAN/WAN administration - advanced

Advertiser

Brief description of the company

Soitron is a Slovak company operating in the area of the IT infrastructure management and IT outsourcing. Company is one of the largest info-communication integrators and IT service providers with more than 500 employees and consolidated annual turnover of more than 65 million EUR. We offer a unique experience in IT field and possibility to grow professionally in an international environment.

Main focus of the company's activities

Information technology, computer programming, web portals

Information about the selection process

Expected date of completion of the selection process

11 January 2018 (ostávajú ešte 31 dni)

Contact details

Soitron s.r.o.
Plynárenská 5
821 09 Bratislava
Slovak Republic
Contact person: Zuzana Ducakova
Web: http://www.soitron.sk/kariera

Application form








ID: 3261757   Dátum zverejnenia: 6.12.2017  
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