Customer Support Specialist with Czech (Part-time)

We are looking for Customer Support Representatives to join our growing team. This is a great opportunity for long-term collaboration with a leading international customer care provider.

Requirements for candidates:

• Result-oriented, analytical thinking, ability to quickly identify and solve problematic situations;

• Willingness to learn and adapt to daily operational challenges;

• High level of self-organization, responsible attitude to one's duties;

• English language proficiency at a level not lower than Upper-Intermediate;

• Czech language proficiency at an Advanced level;

• At least one year of experience in customer service would be an advantage;

Responsibilities:

• Processing requests from restaurants and customer service through written communication;

• Handling requests from couriers through outgoing calls (return calls and resolving their issues);

• Providing written advice to users on the product and software functionality;

• Maintaining reports, working documentation, and registers.

We offer:

• Сompetitive salary;

• Employment contract;

• Professional training paid for by us;

• Opportunity to remote work;

• Part-time schedule: 4 or 6 hours per day between 4:00 PM and midnight;

• Opportunity  to take advantage of professional development in a dynamic international company and build a successful career.