IT Service Manager for Tax

Place of work
Bratislava Region, Slovakia, Bratislava region (Job with occasional home office)
Contract type
From 2 000 EUR/month+VAR*

Job description, responsibilities and duties

The IT Service Manager will be part of the global Siemens Healthineers IT team and will work closely with colleagues from SHS IT FS.

Task and Responsibilities:

  • You are the End2end responsible for one or more global services, e.g. in the area of Quality, Legal Compliance or HR
  • You are the contact person for the SHS IT FS organization on all technical as well as service-related questions
  • You manage the product backlog and coordinate the technical implementation of IT service adjustments resulting from internal business requirements
  • You are responsible for the Change, Problem and Incident Management Process
  • You are responsible in creating and tracking of a roadmap as well as release management
  • You run the test management for the respective service
  • You plan and coordinate the go live together with your stakeholders, e.g., incl. user acceptance tests
  • You manage the different vendors involved in the provisioning of the Service
  • You will ensure IT System compliance (e.g., regarding quality, information security and data privacy regulation)
  • You will ensure the integration of IT solutions in the company’s ecosystem

Education, Experience and Knowledge/Skills


  • Preferably you hold a university degree in information technology, computer science or in a related field

Preferred technical Skills:

  • You are experienced with various information technology areas (e.g., Software as a Service, Public Clouds, etc.).
  • You are also experienced in one or more of the following areas – IT Service Management, Internet technologies, Project management, Agile frameworks, etc.
  • You are knowledgeable IT system architecture and SW development
  • You are experienced in Requirement Engineering
  • ITIL certification is a plus

Non-Technical Skills:

  • With your analytical and structured approach, you manage the product backlog with global requirements and their interdependencies
  • You have high customer orientation and analytical skills which both helps you to identify, discuss, and clarify product requirements together with the global stakeholders
  • You are a team player and your ability to discuss relevant business topics in English are the basis for efficient and appropriate communication with colleagues and partners around the globe
  • German language is welcomed

Basic wage component (gross) and other rewards: starting from 2000 EUR brutto /month + VAR*

*We are required by law to disclose basic wage component (minimum salary) for the advertised positions. We carefully consider your professional qualifications and experience in our compensation package and/or when offering you other positions.

Our goal is to pay our employee's fairly, with regard to the market situation and we are ready to welcome high-quality candidates in our team.

Required education, skills and personality requirements

Required education
University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Upper intermediate (B2)

We offer

  • Variable and Christmas bonus
  • Hybrid type of work – combination of telework and work from office
  • Flexible Working Hours
  • Bridge days – free extra paid leave 6 days per year
  • 3 sick days per year (no doctor’s permit needed)
  • In case of sickness 100% salary reimbursement 20 days/ year, this includes max. 10 days/ year for of family care
  • Additional pension plan
  • 300 EUR for regeneration of work force via cafeteria system
  • Wellbeing program – Psychological, Legal and Financial Councelling
  • Family care program (subsidy for newborns, maternity leave, kindergardens, summer camps)
  • Retention program (work anniversary, life anniversary, employee loans)
  • Training and development program (business and product trainings, e-learning, language courses, soft skills trainings,…)
  • Adjustable standing desk as a standard
  • Participation on world famous IT conferences like Microsoft IGNITE for best employees
  • Wide project portfolio in healthcare domain and job rotation within company (Cybersecurity, Artificial Intelligence, Healthcare IT services, …)
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ID: 4854590  Dátum zverejnenia: 11.7.2024  Základná zložka mzdy (brutto): 2 000 EUR/month