Order Management Professional

O nás

Siemens Healthineers
Siemens Healthineers tvorí od roku 2001 medicínsky softvér. Tím spoločnosti má viac ako 1000 členov v Bratislave, v Žiline a Košiciach, pričom úzko spolupracuje s ďalšími medzinárodnými tímami.

Popis pracovnej pozicie a zodpovednosti

#ultrasoundfinancialhub

This is a role well suited to an ambitious professional, looking for the next step in their career.  As an Order Management Professional, you will be responsible for:

• Resolves the most complex inquiries and/or requests regarding products and/or services. Guides internal customers and contacts by providing the most complex information while providing efficient and courteous service. Leads investigations and resolves the most complex problems. Guides order tracking, price quoting, and purchase order creation, and participates in order scheduling process.
• Receive and Process Orders from Siemens affiliates and third parties and process through shipment to the point invoice.  Obtains and confirm all information required to configure the order. (Internal purchase orders, letter of credit, external purchase order).  Review Regulatory website for registration requirements for international orders.  Coordinate multi-modality orders, as required.
• Create sales order in SAP, verify configuration (using price book tools), pricing, schedule to capacity, and coordinate customer delivery. Release the Sales Order to the Order Fulfillment or create and submit purchase order to contract manufacturer as needed.
• Monitor the order status and follow up to ensure its progress and on-time delivery.
• Experience in export/logistics working closely with our logistics team.
• Generate RMA (Return Material Authorization) requests and complete follow-up at internal customer and vendor levels. Provide order confirmation to the country/customer. Assist coordination of deliveries with Logistics dept. when necessary.  Process invoices upon Inco terms, or other sales terms as required.
• Serve as a flex Order Management Resource: Provide information related to the order management process and respond to questions and issues from order process stakeholders (order fulfillment, customer, supplier, buyers. country managers and counterparts, SCM engineers, CSEs, shipping/traffic, Ultrasound HQ management).
• Act as a liaison between customers/country and internal Ultrasound HQ personnel and respond to questions, escalate if appropriate, and resolve issues.  Mentor/support new/less experienced Order Managers.
• Back up manager on projects, reports, data collection, communications, audits and other tasks. Update report data, maintain, run, and distribute reports (i.e. RMA, DOA, Ship Plan, Backlog, Material Shortages) Update procedures as needed.

This position may suit you best if you are familiar with what is below, and would like to do develop your career with Healthineers

Required skills to have for the success of this role

• Ability to perform under periodic, high stress situations, particularly end of month cycles where overtime is required.
• Strong SAP skills or demonstrated ability to learn ERP software.
• Self-starter with the ability to prioritize multiple tasks and determine critical information quickly.
• Strong follow-up skills that produce closure.
• Export/logistics experience.
• Adaptable to changing environment and priorities.
• Team player willing to perform in back-up capacity for co-workers.
• Effective organization and planning skills are essential.
• Resourcefulness and strong communication skills are essential.
• The ability to work successfully on an independent basis.

Basic wage component (gross) and other rewards : starting from 1400 EUR brutto /month + VAR*

*We are required by law to disclose basic wage component (minimum salary) for the advertised positions. We carefully consider your professional qualifications and experience in our compensation package and/or when offering you other positions.

Our goal is to pay our employee's fairly, with regard to the market situation and we are ready to welcome high-quality candidates in our team.

Potrebné vzdelanie, zručnosti a osobnostné predpoklady

Vzdelanie
vysokoškolské I. stupňa
vysokoškolské II. stupňa

Jazykové znalosti

Čo ponúkame

• Variable and Christmas bonuses
• Additional pension plan Contributions
• Bridge days – free extra paid leave, usually 5 days a year
• Company Smartphone with option for personal use
• MultiSport Card
• 3 sick days (no doctor’s permit needed) per year
• In case of sick leave 100% salary reimbursement 20 days/ year, family care 10 days/ year
• Work how it suits you – from our New Office (Free Parking Included), possible Home Office
• Flexible Working Hours
• Yearly Flexible Benefit Budget
• Training program (ACCA, Language courses, IT and Automation training, soft skills trainings,…)
• Wellbeing program – Psychological, Legal and Financial Councelling