Claim Manager

About us

Siemens
We are a technology company focused on industry, infrastructure, transport, and healthcare. By combining the real and the digital worlds, we empower our customers to transform their industries and markets, helping them to transform the everyday for billions of people.

Job description, responsibilities and duties

We are accelerating and securing the energy transition sustainably and profitably.

Siemens Smart Infrastructure Grid Software enables grid operators as well as industry and infrastructure companies to accelerate and secure the energy transition in a sustainable and profitable way. We connect the physical and the digital world with an integrated OT and IT landscape along the entire value chain from planning through operations to maintenance – following its design principles of modularity, openness, user-centricity, interoperability, and resilience.

Siemens Smart Infrastructure Grid Software enables grid operators as well as industry and infrastructure companies to accelerate and secure the energy transition in a sustainable and profitable way. We connect the physical and the digital world with an integrated OT and IT landscape along the entire value chain from planning through operations to maintenance – following its design principles of modularity, openness, user-centricity, interoperability, and resilience.

The net zero challenge is driving a fundamental change in energy generation and consumption, with a seven-fold increase in DER installations projected by 2030. This groundbreaking transformation of the energy sector, characterized by a bi-directional power flow from intermittent renewable energy resources and new consumption patterns, results in enormous complexity.  

Our bigger purpose? We believe that software is the key to turn these challenges into opportunities.

Are you passionate about creating new possibilities?

In our newly formed fast-growing business, we are looking for people with the skills and vision to build an energy-efficient and decarbonized future to support a more sustainable environment. Join our team, get inspired, and help us re-imagine the world!

In the Segment “Grid Control” we are selling the software (SCADA) that manages the grids of our customers. Our implementation projects are complex and man-hour intensive and based on detailed public tenders.

We are working in distributed teams, most of which are in Vienna, but we also have a strong presence in Bratislava. Our projects are managed by experienced technical project managers, supported by commercial project managers and by the Legal function.


Key Responsibilities:
• Main target of your job will be to measurably secure the project profit pool and improve the project results

• You will be part of several project teams and report to the Grid Control Hub Lead

• In cooperation with the technical and commercial project managers, the Legal function and the project team, your task will be to supervise the compliance of the project realization with the contractual terms by:

·       respective guidance to the project team

·       active claim management (see below)

·       support in change order management (see below)

• Manage the contract by maintaining and making available an up-to-date version,   secure the correct understanding and interpretation of the contract (e.g. via contract readings) and specific aspects of it to support the effective and efficient contract execution. Combine a Legal, commercial & technical perspective.

• Together with the project manager, set up a proper claim management system (process, roles, master documents, decision making, documentation, claim correspondence) in the individual projects and develop a claim strategy towards the main project partners and stakeholders.

• Consider scope and deliverables from the contract to create outbound claims and challenge inbound claims. You therefore need to deeply dive into both the contract and the technical requirements (such as required functions, performance corridors, users, licenses ...)

• Support the Sales function and the project manager to set up an effective change order procedure, support the preparation of change documents and additional offers in line with the contractual requirements.

• Participate in claim and/or change order negotiations, if deemed necessary.

• Intensively communicate with internal stakeholder (project management, commercial project management, Quality Management, Line Management, Legal function, Headquarter) and customers – mainly digitally but also in-person.

Qualifications:
• Bachelor / Master’s degree in business and/or commercial law, business and/or management or equivalent experience
• Over 3 years experience in large projects and contract and claim management
• Legal, technical or commercial background and keen interest in all three areas
• Fluent in English
• German knowledge is a clear plus (but not required),

Skills and Requirements:
• High degree of self-motivation.
• Excellent communication and interpersonal skills.
• Ability to work effectively in cross-functional teams.
• Ability to balance multiple priorities and deadlines.
• Limited travel, could be up to 20%
• Organized

Required education, skills and personality requirements

Required education
University education (Bachelor's degree)

Language skills

We offer

• Home office, telework

• Flexible working hours (9:00 – 15:00), short Fridays

• Bridge days – 5 days/year

• Sick days – 3 days/year

• Additional paid leave

• Cafeteria system - BenefitPlus = 300 points / € per year

• Contribution to 3rd pillar pension up to 3% of gross salary (after the employment trial period)

• Sick leave compensation and Sick Leave to Care for a Family Member compensation (after the employment trial period, up to 100% of salary, 20 days/year)

• Childbirth bonus of 300€

• Contribution for attending a preschool facility in the amount of 200€ (within Cafeteria system – BenefitPlus)

• Contribution for representative sports activities

• 2 SIM cards with discounted employee flat rate also for family members

• Employee referral bonus up to 2 000€

• Opportunity to invest in the purchase of Siemens shares (after the employment trial period)

• Discounts for employees (electronics, language courses, vacation stays...)

• Discounted employee´s loans (for employees with an employment relationship of more than 3 years)

• Wellbeing program, Health Day, team-building program

• Education in various fields of your choice within working hours

• Work anniversary present and life anniversary contribution

• Valuable gift on the occasion of retirement

If you are ready to take on the challenge of optimizing resource deployment, driving continuous improvement, and fostering talent development within a world-renowned organization, we invite you to apply. Join us and be part of a team dedicated to shaping the future of technology.