Service Now Technical Consultant - HRSD (Slovakia)

Place of work
Bratislava Region, Slovakia, Bratislava region (Job with occasional home office)
Contract type
From 3 000 EUR/month+ VAR*
*We are required by law to disclose basic wage component (minimum salary) for the advertised positions. We carefully consider your professional qualifications and experience in our compensation package and/or when offering you other positions.

Our goal is to pay our employee's fairly, with regard to the market situation and we are ready to welcome high-quality candidates in our team.

Job description, responsibilities and duties

Siemens Healthineers is looking for a high caliber, multidimensional ServiceNow Technical Consultant / Sr. Developer having experience in requirement gathering and solutioning to help us grow our Internal ServiceNow platform within the organization.

The Technical Consultant will work closely with on-shore, near-shore and offshore teams and stakeholders on coordination of monthly/project releases where he/she would be responsible for implementation, defining User Acceptance Testing, deployment and post implementation services.

Job Responsibilities:
• Work with the user community and global core team to assess current state processes, identify ServiceNow platform solution options, define ServiceNow solution requirements, determine and define integration requirements and concepts, and develop overall architecture and implementation plans.
• Lead and deliver requirements, scoping and design workshops, ensuring requirements and solution are well documented. Drive small implementation projects and coordinate rollouts through completion.
• End to End solution consulting in Service Catalog, Orchestration and automation using Integration Hub.
• Work closely with the agile on- and offshore team on coordination of monthly releases and implementation.
• Lead workshops to gather business/technical user stories.
• Coordinate and solve complex technical issues.
• Consult stakeholders on industry and ServiceNow best practices.
• Excellently manage the trusted relationship with our stakeholders to deliver requirement.
• Development of required integration components (SSO, LDAP, JDVC Probe, REST/SOAP Web Services).
• Scoped Application Development.
• Completes all responsibilities as outlined as part of the performance expectation.
• Maintain a current knowledge of ServiceNow product offerings and other supporting technologies.

Minimum Qualifications and Experience:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Excellent and broad knowledge of ServiceNow, in particular the HRSD module and ideally Employee Service Center.
• Shall have experience developing Integration using Rest/SOAP webservices, Integration Hub, using ETL tools like SnapLogic, Dell Bhoomi, Mulesoft.
• Must have expertise in ServiceNow coding (JAVA Script, Angular JS, REACT)
• Shall have strong knowledge and expertise in building workflows, flow designer, & implement automation using Integration Hub or other OOB ServiceNow plugins/connectors.
• Experience in Virtual agent implementation including creation of Data Model, training the agent and creating custom flows is preferred.
• Strong knowledge or experience in ServiceNow HR Service Delivery. Knowledge in Workplace service delivery is a bonus.
• Interface with Product Owners, act as Technical Consultant/Sr Developer for certain projects.
• Enjoys providing technical consulting and working with internal stakeholders.
• Proficiency with web API’s, Data Integrations/ETL, Relational Databases.
• Enjoys working in a fast-paced, ever-changing environment working with latest technology.
• Minimum 5 years of ServiceNow implementation experience
• Strong interpersonal skills, customer-centric attitude, ability to deal with cultural diversity.
• Self-directed and able to manage changing priorities.
• Experience in LDAP, VPN, SSL, SSO, and other such technologies and standards is preferred.
• Bachelor’s Degree in Computer Science, Computer Engineering or a closely related field.

• ServiceNow Certified System Administrator (Required*)
• Certified Implementation Specialist HR Service Delivery (Required*)
• ServiceNow Micro Certification – IntegrationHub (Preferred)
• ServiceNow Micro-Certification – Virtual Agent (Preferred)
* Expired certification will also suffice and can be re-certified at Siemens Healthineers. We care for the experience that our potential new candidate brings!

Required education, skills and personality requirements

Required education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Upper intermediate (B2)

We offer

• Variable and Christmas bonus
• Hybrid type of work – combination of telework and work from office
• Flexible Working Hours
• Bridge days – free extra paid leave 6 days per year
• 3 sick days per year (no doctor’s permit needed)
• In case of sickness 100% salary reimbursement 20 days/ year, this includes max. 10 days/ year for of family care
• Additional pension plan
• 300 EUR for regeneration of work force via cafeteria system
• Wellbeing program – Psychological, Legal and Financial Councelling
• Family care program (subsidy for newborns, maternity leave, kindergardens, summer camps)
• Retention program (work anniversary, life anniversary, employee loans)
• Training and development program (business and product trainings, e-learning, language courses, soft skills trainings,…)
• Adjustable standing desk as a standard
• Participation on world famous IT conferences like Microsoft IGNITE for best employees
• Wide project portfolio in healthcare domain and job rotation within company (Cybersecurity, Artificial Intelligence, Healthcare IT services, …)
Send CV
ID: 4494694  Dátum zverejnenia: 8.11.2023  Základná zložka mzdy (brutto): 3 000 EUR/month