Delivery Manager

Job description, responsibilities and duties

The Delivery Manager (DM) will be part of the Service & Delivery Planning team, supporting the Healthineers SAP Change Management teams in project and change delivery management, ensuring proper prioritization, adherence to Siemens Delivery and Change processes and in time and budget delivery of the SAP changes.

You are the main contact for the Service Owners, Business and Suppliers representatives in all escalations, being responsible for ensuring a smooth operation of the change delivery pipeline

Task and Responsibilities
• Manage the delivery of changes to SAP systems (coordinating the prioritization, planning, approval, controlling and reporting) from content and financial point of view
• Support the Change and Control Board by checking incoming change requests
• Lead the communities involved in the implementation of change requests and participate in the regular Change Advisory Boards between IT and Business
• Interface between Projects and the Change Management Teams
• Measure the process relevant KPIs and ensure the highest quality standards
• Liaison with external suppliers, including forecasting activities for external resources
• Support and manage the introduction and improvement of processes and tools for Delivery Management
• Support the Change Management Groups with tools and process knowledge
• Support the creation and delivery of regular reports, progress reports, change proposals and presentations to management and internal / external stakeholders
• Manage the financial aspects of the change budget for the Change Management groups including input for budget, controlling and forecasting

Experience:
• 1-3 years of project management experience
• 1-3 years User experience with SAP ERP systems and modules constitutes a plus
• Experience with SAP Solution Manager Change Management and SAP customizing constitutes a plus

Technical Skills:
• Superior understanding of Microsoft (MS) tool landscape and expertise in MS Excel, PowerPoint, Word, Teams, SharePoint online
• Proficient with SAP ERP financial system constitutes a plus

Non-Technical Skills:
• Creative solution finding
• Structured way of working and organizational skills
• Analytical capabilities
• Excellent team player
• Capable of taking initiative, with a firm understanding of the final goal to be achieved
• Demonstrate the ability to communicate and work in a multi-cultural environment
• Possess the ability to collaborate remotely in a global team
• Have a record of being capable of working independently with very little supervision
• Capable of working in highly demanding, time critical assignments
• Business fluent in the English language
• German language skills would be very helpful, but are not mandatory
• Must be available at USA time zone

Basic wage component (gross) and other rewards : starting from 2200EUR brutto /month + VAR*

Required education, skills and personality requirements

Required education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

We offer

• Variable and Christmas bonus
• Hybrid type of work – combination of telework and work from office
• Flexible Working Hours
• Bridge days – free extra paid leave 6 days per year
• 3 sick days per year (no doctor’s permit needed)
• In case of sickness 100% salary reimbursement 20 days/ year, this includes max. 10 days/ year for of family care
• Additional pension plan
• 300 EUR for regeneration of work force via cafeteria system
• Wellbeing program – Psychological, Legal and Financial Councelling
• Family care program (subsidy for newborns, maternity leave, kindergardens, summer camps)
• Retention program (work anniversary, life anniversary, employee loans)
• Training and development program (business and product trainings, e-learning, language courses, soft skills trainings,…)
• Adjustable standing desk as a standard
• Participation on world famous IT conferences like Microsoft IGNITE for best employees
• Wide project portfolio in healthcare domain and job rotation within company (Cybersecurity, Artificial ---Intelligence, Healthcare IT services, …)