SAP Basis Expert

Job description, responsibilities and duties

Overview
As Senior SAP Basis Expert you will be part of a global Technical Support Team with focus on SAP Service Operations, ensuring that all mission critical SAP systems will be in best possible shape, running with best performance & highest availability, and are in full compliance with Quality and Information Security regulations.

Your role will include coordination of & collaboration with infrastructure teams as well as with other application teams, which operate applications connected with SAP landscape. In this context, you are acting as a Service Manager for SAP service operations.

With detailed in-depth knowledge of SAP platform technology and standards, you will be the technical subject matter expert, supporting, consulting, planning and executing all technical topics for both operation & projects. In case of technically driven upgrade projects, you will be taking over the role of a technical lead.

Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Exercises independent judgment and discretion in solving complex business problems.

Task and Responsibilities
• Execute the implementation, configuration, and management of all the SAP on-prem and Cloud solutions, including but not limited to, SAP S/4 Hana, SAP Fiori, SAP PO/PI, SAP BI Platform, and SAP Solution Manager. Guide the application of corrections and transports required by the application team to ensure the integrity of these systems.
• Configure and maintain the integration between on-prem SAP and non-SAP systems as well as the ones between on-prem SAP and other cloud systems like Salesforce, Ariba, Workday, and IBP, via the use of SAP PO/PI, Dell Boomi, SAP Cloud Connector, and HCI-DS agents.
• Monitor the system performance regularly against the performance benchmarks, and proactively identify future issues, and plan to optimize performance.
• During critical problems, become the single point of contact to the SAP OSS system. Record and track problems as they occur, perform updates to the system in the form of repairs, and coordinate updates with the application group.
• Perform HANA system backups, HANA system replication, and maintain and configure high-availability environments.
• Perform SAP applications and HANA upgrades to the latest stack
• Maintain disaster recovery components of SAP and boundary solutions.
• Lead the execution of the upgrades for all the on-prem SAP systems including the integration components like the Hana Cloud Connector and HCI-DS agents. This includes Support Packages and release level upgrades. Ensure that all components like SAP Kernel and Database remain current.
• Lead the execution of rollout of the latest releases of SAP-Gui and MS Office Add-ins like IBP Excel Add-on and Analysis for Office Add-in for Excel.
• Experience in configuration, Integration of single sign-on, SSL certificates, SAP Web-Dispatcher.
• Organize tool-based incident, change, and request management.
• Create technical documentation and knowledge-based articles.
• Provide recommendations on architecture and configuration
• Identify infrastructure needs and implement optimizations
• Perform problem and risk management (determine risk - incident/project) for focus area
• Offer 2nd and 3rd level support for supervised systems

Education:
• Bachelors degree and 8 years of related experience, or Masters Degree with 6 years of related experience

Experience:
• Excellent communication skills
• SAP HANA, SAP OS/DB Migration SAP Certification is a plus
• SAP S/4HANA on Cloud deployments or migrations is a plus
• Solid Experience in SAP Solution Manager is a plus

Basic wage component (gross) and other rewards : starting from 3200EUR brutto /month + VAR*

Required education, skills and personality requirements

Required education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

We offer

• Variable and Christmas bonus
• Hybrid type of work – combination of telework and work from office
• Flexible Working Hours
• Bridge days – free extra paid leave 6 days per year
• 3 sick days per year (no doctor’s permit needed)
• In case of sickness 100% salary reimbursement 20 days/ year, this includes max. 10 days/ year for of family care
• Additional pension plan
• 300 EUR for regeneration of work force via cafeteria system
• Wellbeing program – Psychological, Legal and Financial Councelling
• Family care program (subsidy for newborns, maternity leave, kindergardens, summer camps)
• Retention program (work anniversary, life anniversary, employee loans)
• Training and development program (business and product trainings, e-learning, language courses, soft skills trainings,…)
• Adjustable standing desk as a standard
• Participation on world famous IT conferences like Microsoft IGNITE for best employees
• Wide project portfolio in healthcare domain and job rotation within company (Cybersecurity, Artificial ---Intelligence, Healthcare IT services, …)