IT specialist for Order 2 Cash project

About us

Siemens
We are a technology company focused on industry, infrastructure, transport, and healthcare. By combining the real and the digital worlds, we empower our customers to transform their industries and markets, helping them to transform the everyday for billions of people.

Job description, responsibilities and duties

Siemens is using Zuora as billing management platform for the growing Software as a Service subscription business. For implementing new use cases and optimizing the solution the technical consultant will support the existing team consisting of a Product Owner, Solution Architect, a small Siemens internal DevOps team and external consultants.

The Zuora application is the core of the order to cash process in the SaaS business. As ordering portal, the Keylight SaaS solution is used. The technical consultant will support configuration tasks together with the Siemens IT team and coordinate the enhancement of the Keylight solution with external Keylight architects and developers.

 

Tasks

• Implementation, configuration and testing of use cases/solutions for the SaaS subscription business for the Siemens Infrastructure Business Units based on the concepts and requirements provided by the Solution Architect and Product Managers. This includes the enhancement of the current solution which is based on Zuora & Keylight.
• Support the Solution Architect and IT specialists from other Siemens IT applications (e.g. SAP) in providing knowledge about Zuora or Zuora APIs to design interfaces.
• Collaborate with different stakeholders in an agile way of working. Partners are Product Managers, Topic Group Owners, Solution Architect, Product Owner, external Zuora consultants & support team, Keylight consultants & support team, IT specialists from Siemens IT applications which are having interfaces with Zuora.
• Support the IT Operations Team e.g. in Incident Analysis, User Management, Monitoring and documentation.
• Train users in Zuora handling and knowledge transfer Siemens internally.
• Note: Implementation is not by coding, but by e.g. configuration settings, create (SQL) queries, e-mail templates, master data management, user management, build workflows.

Qualifications

Mandatory

• Consulting experience for IT solutions.
• Willing to learn new topics and technologies.
• Understanding of application lifecycles from design, development, testing, handover to the customers and support.
• Technical skills & understanding about working with REST API (e.g. Postman tool) and SQL.
• 3+ years of experience in IT consulting field
• Experience in supporting solution design for complex use cases incl. requirement analysis and effort estimation.

Nice to Have

• Consulting experience for IT solutions in the area of ERP, billing systems, order-to-cash processes or subscription-based business.
• Experience in working with agile teams and collaboration with different stakeholders.
• Zuora, SAP/ERP or Salesforce knowledge.

Required education, skills and personality requirements

Required education
Secondary with school-leaving examination

Language skills

We offer

Successful, stable, but innovative company, which makes real impact
Newest technologies, all projects runs in agile methodology (we use SAFe)
Great team (hard to explain in words, let`s meet us and see )
We support trainings, cerfications and development internally and externally with individual approach based on your needs and requests. We attend also international conferences (e.g. AWS)
Flexible working hours
2 days of home office per week
3 Sick days per year
Bridge days (additional paid leave to our legal vacation allowance) from 4 to 9 days per year
Sick leave compensation to 100% of salary – 20 days p.a.
Cafeteria system - Benefit plus
Work-life balance – stable quartal planning cyclus
Childbirth bonus, maternity leave bonus, work anniversary present
Additional pension savings (3. pilier)
Team building program - offsite meeting, Christmas party, extra budget for team building events
Siemens Share Matching Program
Employee`s loans
Referral program
Company free parking
Discount of monthly fee from our telecom provider for employees and their family member