IT Service Manager - Real Estate IT-Services

O nás

Siemens Healthineers
Siemens Healthineers tvorí od roku 2001 medicínsky softvér. Tím spoločnosti má viac ako 1000 členov v Bratislave, v Žiline a Košiciach, pričom úzko spolupracuje s ďalšími medzinárodnými tímami.

Popis pracovnej pozicie a zodpovednosti

Job description, responsibilities and duties

• End-to-End IT Service Management responsibility for Real Estate IT-Services
• Business - IT strategy alignment and IT Consulting in area of responsibility
• Translation of business demand into IT requirements
• Design and implement IT-Architecture including management of related IT-System integrations
• Foster Business Stakeholder and business Partner collaboration
• Ensure IT Compliance for IT Service e.g. Quality Documentation, Information Security or Data Privacy
• Management of IT Change Requests - Consult and support the internal business owner and stakeholders within the different change process steps
• Continuous user support including communication and qualification

Qualifications & Experience:

• Bachelor’s IT degree or equivalent experience preferred
• Strong analytical, technical, and conceptual problem-solving skills
• Experienced knowledge of IT Service Management processes
• Minimum 1-2 year’s experience with Real Estate (SaaS and on-premise) Applications (e.g. Planon)
• Advanced knowledge of service management systems for incident / change management (e.g. ServiceNow)
• Familiar with working in a regulated environment following defined processes, procedures to ensure quality
• Advanced written and verbal communication skills in English required, German preferred

Ability to prioritize conflicting demands with challenging worklwww.siemens.sk/download/velki-ludia/index.html.

Required education, skills and personality requirements

We expect

Required education
University education (Bachelor's degree)

Educational Specialization
Computer Science

Language Requirements
English – advanced 

Number of years of experience
4+

We offer

• Training and development program (business and product trainings, e-learning, language courses, soft skills trainings,…)
• Health program (contracted wellness providers, sport centers, salary reimbursement in case of illness)
• Extra days-off (bridge days, sick days)
  Retention program (work anniversary, life anniversary, additional pension plan, employee loans)
• Family care program (subsidy for newborns, maternity leave, kindergardens, summer camps)
• Socializing programs (teambuildings)
• Referral employee program (bonus for new hire)

Basic wage component (gross) and other rewards : from 2300 EUR brutto /month + VAR*

*We are required by law to disclose basic wage component (minimum salary) for the advertised positions. We carefully consider your professional qualifications and experience in our compensation package and/or when offering you other positions.

Our goal is to pay our employee's fairly, with regard to the market situation and we are ready to welcome high-quality candidates in our team.

Potrebné vzdelanie, zručnosti a osobnostné predpoklady

Vzdelanie
vysokoškolské I. stupňa