Royal Dutch Shell is a global group of energy and petrochemicals companies, operating in over 80 countries and territories and employing more than 90,000 people. Our core values of Honesty, Integrity and Respect for People define who we are and how we work. Royal Dutch Shell has developed a global network of Shell Business Operations to provide first-class services to Shell companies across the world.

Shell Business Operations (SBO) Krakow sits at the centre of Shell’s global businesses, providing an operational backbone to our essential business functions. Working in a vibrant community with strong values and a supportive culture, an SBO-Krakow job will offer the chance to build a lasting and meaningful career. As one of seven Business Operations centres, located worldwide, a job in Krakow will give you the chance to interact and work with people across the world, helping to deliver excellent support to business clients and internal stakeholders as well as advanced financial operations.

Shell is an Equal Employment Opportunity Employer of Minorities, Females, LGBT Equality and Individuals with Disabilities.

Senior Analyst - Credit Assessment – Czech/Slovak Speaker

Location: Poland, Krakow

Job Description

  • Providing assessment of a customer credit risk and recommending terms of credit
  • Performing detailed financial analysis based on customer financial statements for development of a risk profile of a customer
  • Analyzing the overall credit exposure
  • Providing authorised approval for continuing deliveries to customers in case of overdue or credit limit exceedings
  • Negotiating and managing securities necessary to support higher risk exposures based on a risk reward approach
  • Resolving credit enquiries and complaints from customers
  • Managing complex portfolio of Czech and Slovak speaking customers
  • Communicating with internal and external customers in a professional, assertive and efficient manner


Main focus on the Shell Fuel Solution portfolio - fuel card business
Acting as an expert in risk management to the business, Account Managers on the monthly risk review calls and on the ad hoc basis
Review and management of the securities in line with the agreed credit rules
Ownership of the portfolio and coordination with different stakeholders: Sales, Customer Operations etc
Close collaboration with respective Credit Manager

Thanks to cooperation with Shell you gain:

  • Meaningful work in a company that is universally respected as a truly global energy leader (one of the world’s biggest companies according to Fortune Global 500)
  • Good atmosphere at work and comfortable working environment: own canteen and a few relax rooms
  • Attractive salary package and yearly bonuses
  • Complex medical care and individual life insurance
  • Sport programmes and facilities e.g. Multisport Card, vouchers for free time activities
  • Additional funds for trainings and certifications, sport sections and the EuroShell Card
  • Bonus for referring your friend to work

Join Shell Business Operations and start something remarkable!


  • Minimum 2 years’ experience in credit management with specific experience in credit and balance sheet analysis
  • An accounting qualification preferred
  • Very good English and Czech or Slovak
  • Good working knowledge of MS Office tools and MS Outlook
  • Able work under high time pressure,
  • Positively engages with others to improve business processes and performance where necessary
  • Strong interpersonal and communication skills, persuasive and firm in discussions (internal and external discussions)
  • Results focused team-player, with excellent communication skills and strong drive
  • Strong analytical skills
  • Strong problem solving skills
Find out more

People with disabilities are welcome

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ID: 3573724   Dátum zverejnenia: 9.1.2019