Network Implementation Engineer ALU

The Network Implementation Engineer has the technical responsibility for the client’s network environment, for implementation and change tasks, projects, providing technical network skills to the delivery centers and the Customers. This team contributes to project related activities by implementing planned network changes, HW refreshes or support complex network migrations involving different teams or solve complex incident outages. You may become a NW technology champion on NW technologies (WAN, LAN, Security) or take a NW customer specialist role (unique technologies, processes) to provide special expertise, care, handle priority cases and share knowledge.

Responsibilities
• Manage and implement NW projects and related changes as part of a project implementation for particular client (LAN, WAN and Security)
• Perform various NW migrations or new device implementations
• Working experience with Alcatel-Lucent Omniswitches and Service routers is huge advantage
• From a technical perspective you will work with LAN, WAN and Security (mainly Alcatel Lucent/Nokia devices, F5 loadbalancers, Checkpoint FWs, Aruba and WLAN, less with CISCO)
• Understands, synthesis and clarifies customer need
• Proactive to anticipate issues or situations which impact service quality, adapts quickly to new technology & understands complex infrastructures
• Set up all processes and documentation required to support a new customer
• Strictly follows Move to Production (M2P) process including to check that tools and documentation are up to date
• Perform investigation on new technology, help inbound project managers and other support team to introduce new technology, capacity planning & performance management
• Acts as point of contact for customers and Delivery Leads (or CCLs) for complex technical issues
• Analyzes and solves complex incidents involving several different & remote support teams, Identify root cause of incidents and make appropriate recommendation to avoid future failure
• Adheres and references Policies, Process and Procedures this would include IT Risk Management, security policies
• Leads planning activities in preparation of change implementation
• Responsible for completion of a change record, this would include description, classification, pre-planning
• Ensures projects and changes are implemented with appropriate authorization and approvals
• Leads and coordinates the deployment of a change or project, this would include resource planning, scheduling, build and test activities, implementation and monitoring phases
• Participates in change or project review and evaluation

Requirements
• At least 5 years experience in IT operations and Network operations
• Network knowledge on at least Network Professional (CCNP) or Alcatel-Lucent CNP certification , CCDA or CCDP is an advantage
• Experience in troubleshooting a broad range of network technologies, strong expertise in at least one specific network technology
• Fluent English is a must
• Ability to work effectively in diverse and multi-cultural environments
• Ability to communicate complex technical contents plainly and simply in English
• Strong technical knowledge including Networking
• Excellent customer facing attitude
• Team player: Ability and willingness to motivate and support others
• Strong consulting skills, flexibility and resourcefulness
• Ability to communicate and present in a effective way
• Analytical and complex incident solving skills, ability to coordinate complex network changes or projects involving several different support teams, ability to meet deadlines

• Work in young team
• Very good team spirit and atmosphere
• Interesting set of benefits (culture, sports, insurance, others ...)
• Work in international Environment

Information technology, computer programming, web portals

Consulting & Integration
Outsourcing
Software development