Regional Service Representative for UPS

Digital Service Representative for UPS

Great People make Schneider Electric a great company.

Schneider Electric is a global specialist in energy management and automation with a unique local presence through our 140.000+ employees in more than 100 countries worldwide. We are a technology company and create connected technologies that reshape industries, transform cities, and enrich lives.

We are looking for Digital Service Representative for UPS, responsible to provide professional on-site services for UPS range of products produced by Schneider Electric for its customers and their projects. This includes commissioning, technical on-site analysis & suport, supervision during installation or commissioning and resolving customer’s issues. Regional Service Representative for UPS is primary focusing on complex & critical projects in a field of Secure Power installations (UPS, Battery cabinets, Transfer Switches)

Location & commitments:

• Slovakia or your home country (time spent offsite)
• Candidates are welcome from: Europe (EU passport holders)
• Possibility to work remotely
• Extensive international travel (75%) within Europe, mostly: Germany, France, BENELUX, Norden Europe, UK and others (we offer financial bonus for travelling)

Main responsibilities:

• Perform Startup & Commissioning on all equipment across the entire secure power (UPS) product range
• Evaluate unit’s installation (e.g. the quality of connections, assembly, readiness for start-up… )
• Evaluate system's installation & operational conditions
• Ability to perform onsite adjustments to bring the units to the best running conditions
• Support customers in the installation, modification and repair of UPS product range
• Be able to identify if the failure is related to a quality issue/software issue / operation condition issue (Root cause Analysis)
• Work with another Schneider Electric service engineers & partners during site interventions
• Interact with with L3 suport with objective to solve issues on-site
• Provide training to Schneider Electric customers on operations of the equipment
• Interact with customers on site or remotely on the level and type of support required
• Ability to perform preventive & corrective maintenance for UPS products & systems

Specific requirements:

• Thorough understanding UPS principles and knowledge of electricity must be able to perform duties with general direction, receiving only general guidance with respect to overall objectives
• Work is usually quite independent of other team members
• Must comply with all safety policies, practices, procedures, and standards
• Ability to read, analyze, and interpret general business procedures, professional documents, technical procedures, and governmental regulations
• Ability to write reports, business correspondence, and procedure manuals
• Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables
• Handle multiple tasks simultaneously
• Willingness to travel internationally for 70% of the working time (and more)

Education and experience:

• Diploma/bachelor’s degree in electrical engineering or equivalent
• 5 years with commissioning or field service repair with secure power
• Confirmed experience with Secure Power insulations (UPS, Battery cabinets, Transfer Switches)
• Experience with installation and commission in Data Center is real advantage
• Knowledge and experience in diagnosing and repairing electronic circuitry on a component level
• Mandatory: fluent communication in English language (B2+ level min)
• Flexibility & Reliability, focus on technical details & Customer focus, Team player, Leadership skills
• Good Software tools literacy: AutoCAD, MS Office, Acrobat

If you would like to …  

• develop your skills (or: grow further) within professional environment - give your career a strong start and grow on a continuous learning path
• work on interesting international projects
• be involved and lead the creation and architectures of new solutions, such as: automation, telemetry, E-Houses, Hosting, building Data Centers and many others
• experience and apply innovative Schneider Electric’ tools and approaches
• have access to various type of technical trainings and use innovative tools
• bring value to our customers in term of sustainability supporting them in their decarbonization journey through CO2 measurement and CO2 reduction solutions
• have package of social benefits: annual bonus / life insurance / cafeteria system of benefits with budget of 510 EUR/year / 4 sick days per year / flexible ways of working
• have access to referral program

Let us learn about you! Apply today.

Information about the selection process:

It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

If you are interested, please, submit an online application in English to be considered for any position with us.  

Please mind we will contact only candidates meeting our job requirements. Thank you for your kind understanding. 

Why us?

Schneider Electric is leading the digital transformation of energy management and automation. Our technologies enable the world to use energy in a safe, efficient and sustainable manner. We strive to promote a global economy that is both ecologically viable and highly productive.

€34bn global revenue

128 000+ employees in 100+ countries

45% of revenue from IoT

5% of revenue devoted for R&D

You must submit an online application to be considered for any position with us. This position will be posted until filled

It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct. Concerning agencies: Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such.