Junior Order Management Administrator

SCHNEIDER ELECTRIC SLOVAKIA, spol. s r.o.

Place of work
Bratislava
Contract type
full-time

Information about the position

Job description, responsibilities and duties

The position will be responsible to confirm and start all orders for service by using the specified electronical tools such as SAP. The OM-Administrator works closely worldwide with CS Sales, Accounting, Invoicing, Export, Procurement, Warehouse, Project Coordinator. Customer satisfaction for service orders is an essential task under this position and therefore the OM-Administrator is primary responsible for every single Service Order. The OM-Administrator supports and actively encourages the use of electronical tools enhance the efficiency of the order work flow.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Service:
- Responsibility of all Customer Service Orders, including Warranty Orders from order entry until order completion
- Follow up Customer requests on delivery time and Customer care during and after order fulfillment
- Release invoices (Spare Parts and Service) and book revenue on time

Project:
- Component order responsibility for production CN/MY

% of Time Description of Essential Function
- 50% Spare Parts order fulfillment and monitor the delivery time
- 50% Invoicing management. Spare Parts, Service Work

SECONDARY DUTIES
• Support of CS Sales, Export, Warehouse, Invoicing, Cash Collection
• Project leading of Spare Part and Warranty orders
• Upload invoices on customer web portal

Basic wage component (gross) and other rewards

From 1100 EUR gross based on experience + annual bonus

Employee perks, benefits

* Work in international environment
* Trainings and daily use of English
* Package of social benefits:
- Annual bonus
- Cafeteria system of flexible benefits
- 4 sick days per year
- Home Office
-Flexible working time

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

EXPERIENCE—MINIMUM REQUIRED:
• 2-3 years experience in a related position.
KNOWLEDGE AND SKILLS —REQUIRED:
• Good knowledge of MC office, Outlook, SAP, Siebel
• Excellent communication skills, both written and verbal
• Demonstrated account ownership and organizational skills
• Ability to handle multiple, conflicting priorities
• Fluency in German/English essential
• Good knowledge of commercial condition such as Incoterms, payment terms, handling of bank documents (Letter of Credit, Bank guarantee), etc.
KNOWLEDGE AND SKILLS —DESIRED BUT NOT ESSENTIAL:
• Fluency in a second European language will be an advantage
PERSONAL ATTRIBUTES:
• Multi-Tasking skills
• Working in a hectically environment
• Educated joined-up thinking
• Being reliable on input consequences
• Fast comprehension

Advertiser

Brief description of the company

Schneider Electric develops its products for 4 markets (Energy & Infrastructure, Industry, Buildings and Residential) with and around its brands. Through Electricity and Automation Management, Schneider Electric gives the best of the New Electric World, to everyone, everywhere at any time.
Schneider Electric has activities in 100 countries all around the world and employes more than 160 000 employees, in Slovakia 150 employees.

Number of employees

150-199 employees

Company address

SCHNEIDER ELECTRIC SLOVAKIA, spol. s r.o.
Karadžičova 16
821 08 Bratislava
http://www.schneider-electric.sk

Contact

Contact person: Miroslava Šimonovičová
E-mail: send CV
ID: 3768400   Dátum zverejnenia: 18.10.2019   Základná zložka mzdy (brutto) a ďalšie odmeny:   From 1100 EUR gross based on experience + annual bonus