Service Desk Specialist - Level 2,5 (remote)
Scheidt & Bachmann Slovensko s.r.o.
Place of work
Remote work
Remote work
Contract type
full-time
full-time
Start date
by agreement
by agreement
Wage (gross)
From 1 250 EUR/monthdepending on the level of seniority
From 1 250 EUR/monthdepending on the level of seniority
Information about the position
Job description, responsibilities and duties
Customer and 3-rd party users support (B2B level).
Handling of service requests and incidents, analysis, troubleshooting.
Deployments including integration, configuration and troubleshooting.
Pro-Active Monitoring of system health, continuous improvement and automation of monitoring tools in cooperation with development teams.
Creating and improving team's knowledgebase.
Cooperating on activities for a DevOps team setup.
Handling of service requests and incidents, analysis, troubleshooting.
Deployments including integration, configuration and troubleshooting.
Pro-Active Monitoring of system health, continuous improvement and automation of monitoring tools in cooperation with development teams.
Creating and improving team's knowledgebase.
Cooperating on activities for a DevOps team setup.
Employee perks, benefits
Perspective work in a stable company with adequate financial assessment and opportunities for personal development (soft skills and technical training, language courses).
Rich social program for employees (several social events and team buildings, sport and culture possibilities).
Flexible working time, additional vacation, "bridgedays".
Work in international and multicultural teams (divisions in 23 countries).
Possibility of international business trips.
Rich social program for employees (several social events and team buildings, sport and culture possibilities).
Flexible working time, additional vacation, "bridgedays".
Work in international and multicultural teams (divisions in 23 countries).
Possibility of international business trips.
Information about the selection process
If you would like to contribute with your experience to our innovative, constantly growing company, please, send your CV in Slovak and English language together with consent to the processing of personal data.
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Educational Specialization
IT or electrotechnical engineering field
Language skills
English - Upper intermediate (B2)
Other knowledge
Microsoft Word - advanced
Microsoft Excel - advanced
Microsoft Outlook - advanced
Microsoft Excel - advanced
Microsoft Outlook - advanced
Personality requirements and skills
A strong analytical mindset, solution driven, team player, willing to learn newest technologies.
Advanced Experience with Linux systems.
Experience with customer support and high availability systems.
Basic Experience with Oracle, SQL.
Ability to understand complex systems.
NICE TO HAVE
Experience with system/application deployments (E.g. Ansible).
Knowledge of modern monitoring and graphing systems.
Experience with AWS, Azure and other Cloud-related IaaS.
Understanding of current web and internet technologies like SQL and Non-SQL DBs, Nginx, Redis, DNS, CDNs, Kafka is welcome.
Advanced Experience with Linux systems.
Experience with customer support and high availability systems.
Basic Experience with Oracle, SQL.
Ability to understand complex systems.
NICE TO HAVE
Experience with system/application deployments (E.g. Ansible).
Knowledge of modern monitoring and graphing systems.
Experience with AWS, Azure and other Cloud-related IaaS.
Understanding of current web and internet technologies like SQL and Non-SQL DBs, Nginx, Redis, DNS, CDNs, Kafka is welcome.
Advertiser
Brief description of the company
Subsidiary firm of the Scheidt & Bachmann GmbH company, Mönchengladbach, Germany. Proposal, development and implementation of IT solutions in the area of transport systems - parking systems and leisure centre systems, fare collection systems, petrol station systems and signalling systems.
More information on http://www.scheidt-bachmann.sk
More information on http://www.scheidt-bachmann.sk
Number of employees
500-999 employees
Company address
Scheidt & Bachmann Slovensko s.r.o.
Priemyselná 14 / P.O. Box B-143
012 32 Žilina
https://www.scheidt-bachmann.sk
Priemyselná 14 / P.O. Box B-143
012 32 Žilina
https://www.scheidt-bachmann.sk
Contact
ID: 4033092
Dátum zverejnenia: 12.2.2021
2021-02-12
Lokalita: Remote work Pozícia: DevOps Engineer, IT Project Manager, IT/Technical Support Specialist, Telecommunications Service Development Specialist Spoločnosť: Scheidt & Bachmann Slovensko s.r.o.
Základná zložka mzdy (brutto): 1 250 EUR/month