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IT Support with English language
Place of work
Remote work
Contract type
full-time
Wage (gross)
1 500 EUR/month*From 1500 EUR brutto fix
Job description, responsibilities and duties
We are looking for a smart, customer-oriented & communicative help desk specialist to become a new part of the dynamic Support team which provides support and consulting to the company clients worldwide. In this role you will help clients via live chat or other channels with:
- Answering technical questions about the company´s products and solutions
- Diagnosing and resolving various requests while ensuring their best user experience
- Helping them how to create reports, segmentations, campaigns or analyses in their internal projects
Employee perks, benefits
- People Development Program - using competency maps
- Utilization of the personal education budget on an annual basis
- Extended parental leave (with regional specifics)
- Company performance bonus
- Pension scheme (with regional specifics)
- Healthcare plan (with regional specifics)
- Possibility of the full remote work
Company on whose behalf the position is being filled
Our client focuses on internationally renowned e-commerce cloud and marketing automation for businesses.
Requirements for the employee
Candidates with education suit the position
University education (Bachelor's degree)
Language skills
English - Advanced (C1)
Personality requirements and skills
- Previous experience in a similar role (helpdesk/online support/marketing)
- Basic knowledge of HTML, CSS, JS
- Problem solving & analytical thinking
- Excellent level of English
- Pro-customer orientation
- Having an IT overview is a big advantage (algorithms, backend/frontend, etc...)
Advertiser
Brief description of the company
SYNERGIE Slovakia as recruitment and consulting agency has been present on the Slovak market since 1999. We are a part of SYNERGIE Group - the 5th largest HR solutions provider in Europe.
We do offer international experience, consultants with wide-ranging knowledge and experience in their specific fields and deep knowledge of the job market.
The company is a holder of a licence to offer recruitment services. (25908/2004 - OSS 129/2005. Plati pre SR.)
The company is a holder of a licence to offer recruitment services.
We do offer international experience, consultants with wide-ranging knowledge and experience in their specific fields and deep knowledge of the job market.
The company is a holder of a licence to offer recruitment services. (25908/2004 - OSS 129/2005. Plati pre SR.)
The company is a holder of a licence to offer recruitment services.
Number of employees
20-24 employees
Information about the selection process
Odpovedáme všetkým kandidátom do 3 pracovných dní, a to aj v prípade zamietavého stanoviska
Nenašli ste ponuku, ktorá by Vás zaujala? Navštívte našu stránku www.synergie.sk, kde nájdete aj pozície, ktoré nie sú zverejnené na pracovných portáloch.
Poznáte niekoho, kto je vhodným kandidátom na jednu z našich pozícií? Zapojte sa do nášho referenčného programu a získajte 200 EUR!
Contact
Zoznam odvetví
Kontakt
Synergie Slovakia s.r.o.
Dunajská 4, 811 08 Bratislava
Tel: (+421) 2 54 41 55 22
Fax: (+421) 2 54 41 54 89
E-mail: [email protected]
Dunajská 4, 811 08 Bratislava
Tel: (+421) 2 54 41 55 22
Fax: (+421) 2 54 41 54 89
E-mail: [email protected]
ID: 4395014
Dátum zverejnenia: 3.8.2022
2022-08-03
lokalita: Remote work Pozícia: Customer Support Specialist, Helpdesk Operator, IT/Technical Support Specialist Spoločnosť: S&you by SYNERGIE
Pracovná ponuka je prevzatá z inej stránky alebo zdroja.
Základná zložka mzdy (brutto): 1 500 EUR/month