Fraud Prevention Specialist /Špecialista predchádzania podvodom

Do nášho tímu, ktorý monitoruje podozrivé tranzakcie a predchádza podvodom platobnými kartami, hľadáme nového kolegu/kolegyňu!

Tvojou náplňou práce bude:
- Uplatňovanie postupov a opatrení za účelom eliminácie podvodov na platobných kartách,
- Analýza podozrivých platieb,
- Komunikácia s kartovými spoločnosťami VISA, MasterCard, s pobočkami/kontaktnými centrami bánk RBI skupiny, kolegami z iných oddelení RPC, s inými domácimi a zahraničnými bankami,
- Správa užívateľských prístupov.

Tím funguje 24/7 na zmeny (denné, poobedné a nočné zmeny vrátane víkendov a sviatkov). Ustanovený týždenný pracovný čas zamestnanca predstavuje 36,25 hodín týždenne.

Be in the middle of innovative payment technologies and delivering unique pioneering solutions within Raiffeisen Bank International Group in CEE. Develop your career and upgrade your potential within the RPC company.

1. Develop your potential in RPC
Enjoy variety of internal and external trainings and develop your skills. Take part in the internal RPC Academy, RPC Manager Academy, external soft and hard skills training (many finishing with certificates), courses, conferences, or meetups and attend courses via online learning platform. We encourage our colleagues to move within RPC internally by applying for vacant positions. Be one of our success stories!

2. Hybrid model of work and work-life balance
Enjoy being in the office with your colleagues, quickly solving all issues face to face. On the other hand, use the home office during the month anytime you need. We also give you extra days off like a vacation plus or sick days. We proudly also support working parents offering them part-time contracts if they want.

3. Mental Health & Wellness Program
Many of our colleagues relax by sporting activities. They enjoy benefits in the form of Multisport card with access to sport and wellness facilities, travel to RPC by bike (we have bike room and showers in the office), practice regularly yoga near office or competing on sport days. RPC organizes regular Health Days where professionals/ doctors come directly to our office. But we do not stop there because we value also mental health of our colleagues. They may use help in the form of 1to1 sessions with professional counsellors, 24/7 help line or attend well-being webinars.

4. Office that you love to come
If you are kind of a “office person” you may look forward to our modern premises. A great location near to the city center with access to many shops and dining places will please you, too. Unlimited caffeine and tea booster is to be used by anyone who needs it. Your health will be regularly supported by fruit days and you can enjoy special office events and happenings as well.

5. Benefits, that count (in real :))
Last but not the least, we offer Cafeteria system for flexible choosing benefits of your interest (books, health care, sport & culture…), loyalty reward, transportation allowance and supplementary pension plan contribution (DSS) to think of the future too.

Thank you very much for your interest in our job vacancies and RPC. Recruitment process may vary from position, seniority, or number of applicants, but you may expect:

1) Short call with our HR where you will get basic information about RPC, team and first questions on your expectations and background
2) Suitable candidates will be invited to the interview with manager and senior professional from the team will be sometimes available as well.

We do our best to cut the process to minimum. On the other hand, we want to get to know you as much as we can, to find out whether it will work for both sides. Sometimes we use tests, reference check, or need extra meeting with you. Every candidate will receive an answer.