Business Analyst - card issuing

We are looking for a new colleague, Business Analyst for the area of cards‘ issuing. Your main role as a Business Analyst is to help to other parties to understand what client needs. The key to success is communication and client satisfaction at the end.

Detailed responsibilities:

• Gathering Requirements: You'll be at the forefront of innovation, collecting both functional and non-functional requirements for new services or enhancements to existing ones.
• Business Alignment: Assessing business requirements and ensuring alignment with industry standards and methodologies, guaranteeing our solutions are top-notch and in sync with market demands.
• Creating Business Specifications: You'll have the opportunity to craft detailed business specifications, defining scenarios and use cases for even the most complex requirements.
• Presenting Solutions: From preparing indicative offers to delivering compelling presentations to our clients, you'll be a key player in showcasing our solutions to the world.
• User Documentation: Your knack for clear communication will shine as you write user-friendly documentation, making sure our clients can easily navigate and utilize our services.
• Stakeholder Collaboration: Working closely with both internal and external stakeholders, including customers, suppliers, and card schemes like VISA and Mastercard, you'll foster strong partnerships essential for success.
• Regulatory Compliance: Dive into the intricacies of card scheme regulations, ensuring our systems meet the highest standards and compliance requirements.

This position is for maternity leave replacement but don't let the temporary nature of the position deter you – at our company, we value talent and dedication, and we always strive to retain exceptional team members!

Be in the middle of innovative payment technologies and delivering unique pioneering solutions within Raiffeisen Bank International Group in CEE. Develop your career and upgrade your potential within the RPC company.

1. Develop your potential in RPC
Enjoy variety of internal and external trainings and develop your skills. Take part in the internal RPC Academy, RPC Manager Academy, external soft and hard skills training (many finishing with certificates), courses, conferences, or meetups and attend courses via online learning platform. We encourage our colleagues to move within RPC internally by applying for vacant positions. Be one of our success stories!

2. Hybrid model of work and work-life balance
Enjoy being in the office with your colleagues, quickly solving all issues face to face. On the other hand, use the home office during the month anytime you need. We also give you extra days off like a vacation plus or sick days. We proudly also support working parents offering them part-time contracts if they want.

3. Mental Health & Wellness Program
Many of our colleagues relax by sporting activities. They enjoy benefits in the form of Multisport card with access to sport and wellness facilities, travel to RPC by bike (we have bike room and showers in the office), practice regularly yoga near office or competing on sport days. RPC organizes regular Health Days where professionals/ doctors come directly to our office. But we do not stop there because we value also mental health of our colleagues. They may use help in the form of 1to1 sessions with professional counsellors, 24/7 help line or attend well-being webinars.

4. Office that you love to come
If you are kind of a “office person” you may look forward to our modern premises. A great location near to the city center with access to many shops and dining places will please you, too. Unlimited caffeine and tea booster is to be used by anyone who needs it. Your health will be regularly supported by fruit days and you can enjoy special office events and happenings as well.

5. Benefits, that count (in real :))
Last but not the least, we offer Cafeteria system for flexible choosing benefits of your interest (books, health care, sport & culture…), loyalty reward, transportation allowance and supplementary pension plan contribution (DSS) to think of the future too.