Senior Application Support Specialist

Become part of the team supporting the card management system for Raiffeisen banks in CEE.

Are you able to act fast and find root cause of every type of interruptions? Can you create and maintain new IT testing environment from the ground? We are looking for you, new member of our team, who has real experience with UNIX and SQL databases.
If you would like to grow and develop your career by using your knowledge of all applications, then join our L2 application support team.

You will:
* Provide IT technical support to teams within the organization, and to external clients when required
* Maintain and update technical documentation
* Build new testing environment, maintain it and refresh on regular bases
* Install application changes (releases, configuration changes)
* Support applications across Dev,Test,UAT, PreProd and Prod environments
* Solve issues on prod environment triggered by monitoring within SLA
* Investigate the root causes of problems with L3 or other teams from organization
* Install, upgrade, configure and improve Zabbix monitoring solution
* Install, patch and support RHEL servers

Be in the middle of innovative payment technologies and delivering unique pioneering solutions within Raiffeisen Bank International Group in CEE. Develop your career and upgrade your potential within the RPC company.

1. Develop your potential in RPC
Enjoy variety of internal and external trainings and develop your skills. Take a part in the internal RPC Academy, RPC Manager Academy, external soft and hard skills trainings (many finishing with certificates), courses, conferences, or meetups. We will contribute to your English training and offer you other online educational portals. We encourage our colleagues to move in RPC also internally by applying for vacant positions. Be one of our success stories!

2. Hybrid model of work and work-life balance
Enjoy being in the office with your colleagues, quickly solving all issues face to face. On the other hand, use home office during the month anytime you need. We give you also extra days-off like a vacation plus or sick days. We proudly also support working moms offering them part-time contracts if they want.

3. Physical and mental health support
Many of our colleagues relax by sporting activities. They enjoy benefits in the form of Multisport card with access to sport and wellness facilities, travel to RPC by bike (we have bike room and showers in the office) and are competing on our regular online challenges or sport days. RPC organizes regular Health Days where professionals/ doctors come directly to our office. But we do not stop there because we value also mental health of our colleagues. They may use help in the form of 1to1 sessions with professional counsellors.

4. Office that you love to come
If you are kind of a “office person” you may look forward to our modern premises. Great location near to the city center with access to many shops and dining places will please you, too. Unlimited caffeine and tea booster is to be used by anyone who needs it. Your health will be regularly supported by fruit days. Game and chill out zones in the office offer time to relax and switch of for a while. In addition, you can take the opportunity to have a tasty regular breakfast with our leaders.

5. Benefits, that count (in real :))
Last but not the least, we offer Cafeteria system for flexible choosing benefits of your interest (books, health care, sport & culture…), loyalty reward, transportation allowance and supplementary pension plan contribution (DSS) to think of the future too.

Thank you very much for your interest in our job vacancies at RPC. The recruitment process may vary depending on the position, your seniority, or the number of applicants, but in general you may expect:

1) A short call with our HR to give you an introduction about RPC and the team, and to find out about your expectations and background.
2) Suitable candidates will then be invited to an interview with the hiring manager. A senior professional from the team may sometimes be available as well.
3) The reference check/employment verification is a part of the process, too. If you already have written references from your last/previous employer(s), please attach them together with your CV.

We do our best to cut the process to minimum, but at the same time we try hard to get to know you to see whether it will work for both sides. Sometimes we use tests or need an extra meeting with you.
We will update you throughout the whole process and provide feedback on the status of your application.