Internal CRM Consultant

Resco spol. s r.o.

Place of work
Plynárenská 7, Bratislava
Contract type
full-time
Start date
ASAP

Information about the position

Job description, responsibilities and duties

Resco is a Slovak company with own product development and global presence on the CRM & mobility market. We are looking for experienced consultant to cover our internal CRM system within the firm also on the technical level.
This role requires an individual with experience in analysis and description of business processes and their translation into IT requirements. A consultant in this role uses his/her background in IT (administration, consulting or development) to analyze requirements and propose feasible solutions and action plans, as well as handle all incoming questions regarding the technology.

Project/Product Management
• Analyze and understand existing set up of CRM and also business needs
• Propose improvements/amendments/new processes
• Define technical requirements and prepare specifications
• Test, document and maintain

Business support
• Be the first level of support for users (development, marketing, sales, finance, hr)
• Ensure operational maintenance of existing features and content including bug fixing
• Create and maintain training materials, train users

Basic wage component (gross) and other rewards

EUR 1800 brutto/ month (depending on the professional qualifications and experience, salary may be subject to increase) + variable bonus

Employee perks, benefits

• Work for the Slovak IT company of the year 2014, 3rd most profitable IT company of 2016, and a member of Deloitte Technology Fast 500 list in 2017
• Help to deliver mobile solutions to customers such as Heineken, Bridgestone, Danone, AutoZone, Bayer, Husqvarna, KPMG Switzerland and 2500+ others
• Experience the newest technologies and devices, even before they are available publicly
• Flexible working hours
• Trainings and language courses
• Relaxed work environment
• Spring, summer, autumn & winter company events
• Attractive bonus system
• MultiSport card - squash, tennis, badminton, gym, spa & countless other sports and activities

Expected date of completion of the selection process

30 September 2019 (there are still 14 more days)

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)

Educational Specialization

Informatics, Management

Language skills

English - Advanced (C1)

Other knowledge

JavaScript - advanced
HTML - advanced
CSS - advanced

Personality requirements and skills

Requirements:
• Strong technical background (IT related education / IT Background e.g. Application developer, IT Consultant role)
• Business acumen
• Effective communication and presentation skills, written and verbal, in English
• Project management skills, Analytical skills
• Organized and structured but also innovative
• Great business analysis and problem solving skills
• Excellent interpersonal skills

Desired:
• Fundamental understanding of CRM space is a huge advantage
• Experience with implementing and configuring Dynamics CRM / Salesforce or previous Resco platform knowledge
• JavaScript development experience

Advertiser

Brief description of the company

Resco, founded in 1999 in Bratislava, is one of the global leaders in developing cross-platform mobile software solutions. Resco Mobile CRM is currently used by 2500+ corporate customers and counting. The solution can be also utilized to add a mobile edge to Microsoft Dynamics 365 and Salesforce, or as part of Resco standalone platform - Resco Cloud. In Resco, you’ll enjoy a relaxed work environment, flexible working hours, attractive compensation package, social get-togethers, and much more. We’re basically a group of hard working individuals in a family-like formation.

Number of employees

50-99 employees

Company address

Resco spol. s r.o.
Plynárenská 7/A
821 09 Bratislava
http://www.resco.net

Contact

Contact person: HR team Resco
E-mail: send CV
ID: 3742716   Dátum zverejnenia: 16.9.2019   Základná zložka mzdy (brutto) a ďalšie odmeny:   EUR 1800 brutto/ month (depending on the professional qualifications and experience, salary may be subject to increase) + variable bonus