Solution Delivery Manager for Acquiring

Regional Card Processing Centre, s.r.o.

Place of work
Contract type

Information about the position

Job description, responsibilities and duties

- Collection of functional and non-functional requirements for new services or changes to existing services
- Assessment of business requirements and identification of gaps against implemented standard application/functionality; ensure alignment with agreed standards and methodology
- Preparation of business specifications and definition of business scenarios and use cases for new and complex requirements, description of interaction between cooperating services, systems, objects and processes
- Preparation of Indicative / Final offer and its presentation to the customer
- Validation of User Acceptance Testing
- Writing the user documentation
- Cooperation with internal and external customers, suppliers and card schemes
- Analysis of rules and regulations of card schemes to ensure alignment of standards between schemes and card management systems

Employee perks, benefits

Stabile environment in an international company within one of the strongest bank groups in Central and Eastern Europe
- Work on interesting and challenging projects for Raiffeisen banks from IT vendor site
- Social events
- Referral programme

Attractive benefit package:
- Cafeteria plan (allows employees to choose from different types of benefits)
- Bank products with special conditions
- Supplementary pension plan
- Extra vacation days
- Flexible working hours
- Healthcare programme
- Long-term sick leave compensation

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Advanced (C1)

Number of years of experience


Personality requirements and skills

- General understanding of acquiring business processes and value chain: POS transaction data capture, authorisation routing, clearing, and settlement, reporting, back-office, dispute handling, fraud monitoring, etc.
- Understanding of acquiring product functionality and related value added services, the acquiring market specifics across CEMEA region including e-commerce acquiring and gateway services
- Analytical thinking, good communication and relationship building skills, problem solving and critical thinking, self-managing, facilitation and coordination skills
- Good technical background/understanding, experience in requirement assessment and write-up, system specifications and workflows / visual modelling

- Know-how about several of the below business areas related to card processing is welcomed: issuing, acquiring, authorisation, clearing & settlement, fraud prevention, dispute management, reporting, card schemes certification, experience with Way4 system is of great advantage.

Acquiring expertise:
- Payment transaction flow
- Authorisation
- Clearing & settlement
- Fraud prevention
- Merchant risk management
- Dispute management
- Visa / MC card schemes certification and mandate analysis
- POS SW development, testing and certification
- E-commerce
- Cross-border Acquiring


Brief description of the company

RPC provides services in the area of issuance and acceptance of payment cards to member banks of the Raiffeisen Bank International AG Group. We were established as a Shared Service Centre to centralize the Group’s card operations and achieve high efficiency and price competitiveness. Besides Tatra Banka, we are proud to have among our clients the Raiffeisen Banks from Austria, Albania, Bulgaria, Czech Republic, Croatia, Romania, Serbia and Kosovo having a continuous customers base growth.

If you would like to work and gain skills in data analysis, optimization and processing, for sure you will find it here. We are processing large data amounts – cca. 1,5 million transactions per day. Our card processing system receives transactions from merchants from all over the world via POS terminals, ATMs and web. All data are stored in databases, bigger than 6 TB and we expect significant increase in the future. The largest tables contain more than billion records.

We deliver more than 400 changes per year, there is no way you would be bored ;)

Number of employees

150-199 employees

Company address

Regional Card Processing Centre, s.r.o.
Hodžovo nám. 3
811 06 Bratislava
ID: 3309975   Dátum zverejnenia: 14.2.2018