Customer Service Professional with German

Reed Personnel Services Czech Republic s.r.o.

Place of work
Praha 4, Czechia, Prague (Job with occasional home office)
Contract type
full-time, part-time
Wage (gross)
From 42 000 Kč/month

Information about the position

Job description, responsibilities and duties

Are you looking for a career opportunity within an international environment? Do you want to start or continue your professional career in Customer Orders? Do you want to use English and German on daily basis? Our client is a well-known international company, currently looking for English and German speaking candidates.

What will be your responsibilities?

Be responsible for order management
Process sales orders – registration in SAP, checking the prices, managing back orders with customers and sales team
Be responsible for informing clients on delivery dates, delivery flow up, ensure timely shipments and export documentation
Process complaints – status check, follow up customer, seek customers feedback, return handing
Process internal orders according to CO-s requirements
Be responsible for documents and archiving
Support Sales

Who is the ideal candidate?

English and German language at C1 level
Experience with Customer Orders
Bachelor's degree is a plus
User skills of MS Office and SAP are necessary
Attention to details
Team working
Helpful and supportive approach, good communication skills

Employee perks, benefits

What do we offer?

25+ days of holidays
Lunch vouchers
Multisport membership
Refreshments at work place

Location: Prague, Czech Republic

Salary: depending on experience, starting at 45k gross monthly

Starting date: ASAP

Interested in this opportunity? Send us your English CV and we will reach out.

Company on whose behalf the position is being filled

Retail trade

Our client is an international organisation with a Shared Service Centre in Prague.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Upper intermediate (B2) and German - Upper intermediate (B2)


Brief description of the company

REED is a specialist provider of permanent, contract, temporary and outsourced recruitment solutions. For more information visit

Reed Specialist Recruitment is the biggest family run recruitment agency, with a database of over 16 million candidates, and global expertise in 20 specialist sectors. In Czech Republic we help matching candidates with jobs they love since 2008. Our local expertise is in Accountancy & Finance, Business Support, Banking, Engineering, Human Resources, Multilingual Shared Services, Sales & Marketing, and Technology. Our offices are located in both Prague and Brno.

The company is a holder of a licence to offer recruitment services.
ID: 4432933  Dátum zverejnenia: 26.9.2022  Základná zložka mzdy (brutto): 42 000 Kč/month