Service Desk with languages (Would you like to try IT Support? No experience needed!)

Reed Personnel Services Czech Republic s.r.o.

Place of work
Brno, Czechia
Contract type
Start date

Information about the position

Job description, responsibilities and duties

Are you tired of your current role and in need of a new challenge? Have you always wanted to try something more technical but never found the courage? Have you felt you would need to have IT or technical background to even get a chance? I have the perfect role for you! If you have the language skills, willingness to learn and positive attitude towards computers as a user, that's all we need.

For our client, a well-known company with long history and global presence, we are looking for a candidate to join their small 1st level technical support team which helps internal employees with issues related to their PC, email, printers, etc. You will speak to employees based abroad who will reach out to you for technical support via phone and email (tickets).

Your team will teach you everything you need for the job and if you wanted to develop yourself further, you will get funding for any other training or certification you think would benefit you in doing your job well. This is a unique opportunity for you to get your foot in the door of technical support and grow your career in this field!

Employee perks, benefits

Our client offers:

- Competitive base salary + annual bonus
- 5 weeks of vacation
- 7.5 hour workday
- Meal vouchers
- Multisport card
- Mobile phone with company tariff for personal use
- Company laptop based on your choice
- Pension insurance
- Language courses
- International business trips
- Training opportunities (technical, soft-skills)
- Career growth possibilities
- Friendly working environment
- Monday breakfasts
- Fruit days
- Modern and colourful workplace
- Relax area and terrace

Location: Brno, Czech Republic

Working hours: Mon-Fri, 7.5 hour shifts, first starts at 6 am 7am, last one starts at 11am, no nights but on call duty paid exra

Starting date: Negotiable

Company on whose behalf the position is being filled

Construction industry

IT Center

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

Dutch - Advanced (C1) or German - Advanced (C1)

Personality requirements and skills

We are looking for:

- Excellent German (C1) or Dutch (C1) and fluent English (B2)
- Technical background or interest in computers and learning about technical support
- Candidate who does not need a work permit


Brief description of the company

REED is a specialist provider of permanent, contract, temporary and outsourced recruitment solutions. For more information visit

Reed Specialist Recruitment is the biggest family run recruitment agency, with a database of over 16 million candidates, and global expertise in 20 specialist sectors. In Czech Republic we help matching Candidates with jobs they love since 2008. Our local expertise is in Accountancy & Finance, Business Support, Banking, Engineering, Human Resources, Multilingual Shared Services, Sales & Marketing, and Technology. Our offices are located in both Prague and Brno.

The company is a holder of a licence to offer recruitment services.

Company address

Reed Personnel Services Czech Republic s.r.o.
Na Příkopě 859/22
110 00 Praha 1, Nové Město
Czech Republic


Contact person: Barbora Hanelová
Tel.: +420778885854
E-mail: send CV
ID: 3776766  Dátum zverejnenia: 13.2.2020