Customer Service Administrator in the UK - Spanish + French Speaker

Reed Personnel Services Czech Republic s.r.o.

Place of work
Cambridge, UK
Contract type
full-time
Start date
Negotiable
Basic wage component (gross) and other rewards
20 000 GBP/year

Information about the position

Job description, responsibilities and duties

Do you speak excellent Spanish and French and are you fluent in English? Why not use these skills to get some international experience in a lovely English town? This position is perfect for fresh graduates as well as experienced professionals who are looking for a new experience.

You will work in a multicultural environment, enjoy great company benefits and avoid the hustle and bustle (and high cost of living) of a big city. What if you feel tired of the small town? A university city of Cambridge is just 24 km away. You can check out its sophisticated book shops, admire the architecture or enjoy a cup of coffee among local students or local night life. Would you like to go to London for the weekend, perhaps visit one of the famous West End musicals, museums and galleries, or is it football or shopping you feel most passionate about? No problem, the train will take you to the centre of the capital in less than an hour.

Responsibilities:
• Provide assistance to company’s customers and associates who will reach out to you via phone and email
• Assist new customers with their enquires and setting up accounts
• Process and complete administration of payments
• Deal with issues related to the purchase, delivery or return of the products, ASAP re-orders, administration processes such as bonus forms, name changes on accounts, etc.

Employee perks, benefits

Our client offers:
• £20,000 gross/year (salary raise opportunities after the probationary period)
• Relocation support (one month in a hotel with breakfast + flight)
• Access to free company products in all kitchen areas and bathrooms and 70% discount if you want to order them home
• Free tea and coffee
• Treats, cakes and chocolate on a variety of occasions
• Regular fruit days
• Fun social events
• Stay active scheme – you can borrow a company bike and go for a ride during lunchtime or have fun with your colleagues, you can borrow all the necessary gear and if feeling nervous about riding a bike, you can to book a free training session with a trainer. And if you fall in love with this means of transport, the company will get you a bike with a large discount :)
• Stay healthy scheme – free flu vaccination, smoking cessation programme with a specialist & contribution of up to £100 towards glasses
• Discounted gym membership
• Personal development plan & training
• Clear progression opportunities accompanied by a salary raise
• Indoor breakout areas that include internet access, TV and game consoles and comfy sofas, outdoor relaxation areas with benches and plants
• Discounts on shopping, cinema, holidays, flights, leisure, health and finance – guaranteed savings on your everyday shopping including all your favourite retailers - Tesco, Sainsbury’s, M&S, Debenhams, Argos, B&Q, TopShop, Apple and more
• Pension contribution

Contract: Permanent, 3-month probation period, 1-month notice period
Working hours: 9.45am – 6pm (37.5 hours a week), 45 minutes lunch, 22 days holiday + 8 UK bank holidays
Interview process: 2 rounds, Skype
Starting date: ASAP

Company on whose behalf the position is being filled

Other unlisted areas

American company with European headquarters based near Cambridge. Their products are designed for people who love healthy lifestyle.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

Italian - Advanced (C1) and Spanish - Advanced (C1) and English - Upper intermediate (B2)

Personality requirements and skills

We are looking for:
• Spanish and French at least C1 level, English at at least B2/C1
• Great communication skills
• Willingness to learn new things
• Candidates who can work in the UK without a visa

Advertiser

Brief description of the company

Reed is a specialist provider of permanent, contract, temporary and outsourced recruitment solutions, IT and HR consulting.

For more information, visit www.reedglobal.com or www.reed.co.uk.

The company is a holder of a licence to offer recruitment services.

Number of employees

1000 an more employees

Company address

Reed Personnel Services Czech Republic s.r.o.
Na příkopě 859/22
110 00 Praha 1, Nové Město
Czech Republic
http://www.reedglobal.com
ID: 3439021   Dátum zverejnenia: 12.9.2018   Základná zložka mzdy (brutto) a ďalšie odmeny:   20 000 GBP/year