Leading provider
of innovative and
reliable card
services
of innovative and
reliable card
services
About us
Trainee - Chargeback Team
Place of work
Námestie Mateja Korvína 1, Bratislava, Slovakia (Job with occasional home office)
Contract type
full-time
Wage (gross)
1 400 EUR/month1400
About the role
V našej spoločnosti ponúkame platený trainee program pre absolventov na oddelení Fraud Prevention & Chargeback Team.
Tvoja agenda:
• pod vedením skúsených kolegov pripravuje dokumentáciu potrebnú na vyriešenie domácich a zahraničných reklamácií týkajúcich sa platobných kariet na platobných termináloch (POS a ecom)
- oboznamuje sa a aplikáciou predpisov medzinárodných kartových spoločností (Visa, MasterCard)
- podieľa sa na vedení a aktualizácii evidencie reklamácií
- komunikuje s kartovými spoločnosťami (Visa, MasterCard, DCI), bankami a obchodníkmi v anglickom jazyku
- spolupracuje s rôznymi tímami v rámci RPC a RBI
- pod dohľadom vykonáva potrebné finančné operácie na účtoch obchodníkov a držiteľov kariet
- posiela notifikácie obchodníkom v prípade plánovaných a neplánovaných výpadkov
- rieši požiadavky obchodníkov v našom portfóliu ako sú refundy, first presentmenty
- vedie evidenciu zadržaných kariet na POS termináloch • spoznávanie aj iných oddelení vrámci útvaru prevádzky a transformácie
What qualifications are important for this job
Secondary with school-leaving examination
University education (Bachelor's degree)
University education (Master's degree)
University education (Bachelor's degree)
University education (Master's degree)
Language skills
English - Intermediate (B1)
Personality requirements and skills
- ideálne študent 3. alebo 5. ročníka na vysokej škole (max. 1 rok po skončení štúdia), alebo externý študent
- Dobrý znalosť anglického jazyka
- Základné znalosti Microsoft Word, Excel, Outlook
- Hľadáme človeka, ktorý je samostatný, komunikatívny a proaktívny, je ochotný sa učiť a s chuťou prijímať nové výzvy, má silnú motiváciu
Perks and benefits
Be in the middle of innovative payment technologies and delivering unique pioneering solutions within Raiffeisen Bank International Group in CEE. Develop your career and upgrade your potential within the RPC company.
- Flexible home office and flexible working time
- Extra days off: vacation plus, birthday day off and sick days
- Multisport program
- Sports facilities for employees: yoga, swimming and ice arena
- 24/7 psychological helpline and sessions with professional counselors
- Health care allowance
- Development through internal and external trainings
- Free coffee and tea at the workplace and regular fruit days
- Office events, sports day, summer party and regular webinars
- Cafeteria benefits system to choose benefit of your preference
- Loyalty reward
- Transportation allowance
- Supplementary Pension plan contribution
- Bike room and showers in the office
Who we are
Established in 2000 as a division of Tatra banka, RPC is a shared service centre of Raiffeisen Bank International (RBI).
In 2008, we evolved into a separate company, solidifying our position as a strategic hub for centralizing the group's card payment operations with specialization in card issuing, acquiring, fraud risk monitoring, and digital payments.
We bring fresh, innovative payment technologies across the European region, which guarantees our employees to be part of many exciting projects in multiple CEE countries.
Besides Tatra banka in Slovakia and UBB in Bulgaria, we are proud to have among our clients Raiffeisen banks from Austria, Albania, Czech Republic, Croatia, Romania, Hungary, Serbia, Ukraine, and Kosovo, which makes us one of the largest processing companies in the region.
Come be a part of RPC as we shape the future of payment technology! If you're passionate about innovation and want to join a collaborative and international team, we'd love to have you with us.
In 2008, we evolved into a separate company, solidifying our position as a strategic hub for centralizing the group's card payment operations with specialization in card issuing, acquiring, fraud risk monitoring, and digital payments.
We bring fresh, innovative payment technologies across the European region, which guarantees our employees to be part of many exciting projects in multiple CEE countries.
Besides Tatra banka in Slovakia and UBB in Bulgaria, we are proud to have among our clients Raiffeisen banks from Austria, Albania, Czech Republic, Croatia, Romania, Hungary, Serbia, Ukraine, and Kosovo, which makes us one of the largest processing companies in the region.
Come be a part of RPC as we shape the future of payment technology! If you're passionate about innovation and want to join a collaborative and international team, we'd love to have you with us.
Number of employees
200-249 employees
ID: 5099345
Dátum zverejnenia: 13.6.2025
2025-06-13
lokalita: Bratislava Pozícia: Administrative Worker, Official, Back Office Specialist, Payments Clerk Spoločnosť: Raiffeisen Processing Centre (RPC)
Pracovná ponuka je prevzatá z inej stránky alebo zdroja.
Základná zložka mzdy (brutto): 1 400 EUR/month