Join our team as a Workplace & Collaboration Support
Place of work
Remote work
Remote work
Contract type
full-time
full-time
Start date
asap
asap
Wage (gross)
From 2 000 EUR/monthbasic salary from 2000 gross depends on candidate's experience + Q bonuses
From 2 000 EUR/monthbasic salary from 2000 gross depends on candidate's experience + Q bonuses
Job description, responsibilities and duties
We are looking for a German speaking colleague to join the forming Workplace & Collaboration Support team , whose role is to support end users in the area of Citrix VDI, Windows Clients, AD, Azure AD, Intune.You can work in a combination of : Nitra+Homeoffice/Presov+Homeoffice/remote by agreement
Your tasks:
•2nd level support for end users in the area of Citrix VDI, Windows Clients, AD, Azure AD, Intune
•Support of Microsoft 365 services (Microsoft Entra ID, Hybrid Join, Exchange Online, Intune, MS Teams, Office365, OneDrive, SharePoint Online)
•Collaboration with 1st level and the product teams of the deployment
•Knowledge of basic IT infrastructure components and their interaction (end devices, servers, network, ...)
•Creation and updating of documentation
Personality requirements and skills
What are we expecting:•Very good knowledge of German is mandatory
•Written and spoken English
•You have completed training in the IT sector (HTL, FH) and/or have relevant professional experience in client and M365 support
•Very good knowledge of Microsoft operating systems (Windows 10 & 11)
•You have in-depth knowledge of Microsoft 365 and Active Directory Services, Entra ID, Intune
•Experience with Office365, Exchange, OneDrive and SharePoint
•PowerShell knowledge is an advantage
•Knowledge of tracing tools such as Fiddler, Netmon, Procmon is an advantage
•Strong problem-solving skills and the ability to efficiently diagnose and resolve technical issues
•Excellent communication and social skills, as well as the ability to convey complex technical information in an understandable way
•High degree of customer orientation and ability to work in a team
•Ability to work in a team, service orientation and enthusiasm for new things
Language skills
English - Upper intermediate (B2) and German - Upper intermediate (B2)
Other knowledge
Virtual Desktop Infrastructure (VDI) - Skillful
Windows 11 - Advanced
Windows 10 - Advanced
Microsoft Office 365 - Skillful
Azure Active Directory - Basic
Windows 11 - Advanced
Windows 10 - Advanced
Microsoft Office 365 - Skillful
Azure Active Directory - Basic
ID: 4870244
Dátum zverejnenia: 6.9.2024
2024-09-06
lokalita: Remote work Pozícia: IT System Administrator, IT/Technical Support Specialist Spoločnosť: Raiffeisen Informatik SK s.r.o.
Základná zložka mzdy (brutto): 2 000 EUR/month