Expense Manager - office based in Bratislava

Quintiles Slovakia, s. r. o.

Place of work
Vajnorska 100/B, Bratislava
Contract type

Information about the position

Job description, responsibilities and duties


This position is responsible for supervising and coordinating a team that supports the overall procure to pay process. The primary objective of this function is to ensure the proper day-to-day functioning of this process stream, which includes the timely resolution of any discrepancies, while adhering to Quintiles Financial Standard Operating Procedures (SOPs) and Internal Control Processes. The position will require significant process expertise related to AP invoice processing and payment processing in a global shared service environment. This individual will be a member of the Quintiles Shared Services Center team, supporting our global operations.


This position will report directly to the Finance Shared Service Center AP/T&E Manager. As a result, this individual must have highly developed skills in this process stream, a customer service, global partnership and continuous improvement mindset, and a high comfort level with ERP systems. Duties include:

• Monitor activity of system via KPI reviews, help desk tickets, and employee feedback to ensure system is working as designed. Identify opportunities to improve the processes via system changes, understand and support System Change Requests with Global Finance review committee and assist with prioritization of IT resources to maximize the return on investment, or eliminate control issues, or address statutory reporting requirements
• Monitor the effective operations of the sub-processes within this process stream and ensure processes are operating smoothly. This is accomplished via reviewing Key Performance Indicators, monitoring various input/output activities such as payment notifications, receiving vendor and internal customer feedback, as well as team member feedback.
• Monitor compliance with company and process procedures. Recommend and assist with process changes as issues or business changes arise, process improvement strategy and implementation activities.
• Responsible for SOX and business controls; ensure processes are properly documented for SOX and that quarterly reviews are completed on time. Work with SOX PMO, internal audit, and external audit as required for identified deficiencies or to refine controls as business environment changes.
• Oversee timely completion of detailed account reconciliation and follow-up/resolve open items.
• Manage staff in accordance with the organization’s policies and applicable legislation. Responsibilities include planning, assigning, and directing work; appraising performance and guiding professional development; rewarding and disciplining employees; addressing employee relations issues and resolving problems. Approve actions on human resources matters, including salary administration.
• Mentor and develop team resources to increase skill level
• Effectively manage team resources and delegate tasks commensurate with skill level.
• Evaluate workload and quality through regular review.
• Ensure the staff has a consistent understanding and positive impression of business strategy and operations.
• Participate in the implementation of strategic initiatives and plans.
• Coordinate and participate in financial, tax and related audits (internal, external and financial authorities) as assigned.
• Work closely with worldwide Shared Services group to ensure strong global coordination, continuous improvement and standard processes.
• Perform other duties as assigned.


• Strong communication skills – effective verbal and written communication skills.
• Attention to detail and a high degree of intellectual curiosity.
• Ability to exercise judgment within procedures and practices to determine appropriate action.
• Ability to establish and maintain effective working relationships with co-workers, managers and business partners across all global regions.
• Ability to lead, influence and motivate others.
• Sense of urgency and ability to manage and prioritize multiple work requirements to meet deadlines.
• Strong customer service focus, with a drive to ensure that we exceed the expectations of our customers.
• Commitment to delivering quality results and overcoming obstacles and challenges in a time-sensitive environment.


• Bachelor’s degree and 4 years’ experience in accounting including line management experience in a US multi-national company; or equivalent combination of education, training and experience.
• Experience of working in a Shared Service financial accounting role.
• In-depth process knowledge; experience in managing large teams (approximately 20 employees), business process improvement; proven operational management
• Proven competencies in the area of leadership, communications, negotiations and partnerships, problem solving and decision making
• Strong interpersonal skills, team building skills, and customer relationship skill
• Thorough knowledge of the end-to-end process (from procurement to vendor set-up to vendor payment) and services delivery model
• Ability to develop and maintain awareness and understanding of industry trends
• Knowledge of ERP financial systems and reporting tools, advanced data capture solutions and automated workflow tools (experience with PeopleSoft a plus).
• Knowledge of Microsoft Office applications.


The bullets listed below are examples of typical physical requirements for many jobs. Please remove or add requirements as necessary.

• Extensive use of keyboard requiring repetitive motion of fingers.
• Extensive use of telephone and face-to-face communication requiring accurate perception of speech.
• Regular sitting for extended periods of time.
• May require occasional travel.

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Proficiency (C2)


Brief description of the company

Quintiles is the world’s leading provider of biopharmaceutical services. With a network of more than 28,000 professionals working in more than 80 countries, we have helped develop or commercialize all of the top 50 best selling drugs on the market. With extensive therapeutic, scientific and analytics expertise, we help biopharmaceutical and health sciences customers navigate the increasingly complex landscape with more predictability to enable better outcomes.

Number of employees

1000 an more employees

Company address

Quintiles Slovakia, s. r. o.
Vajnorska 100/B
831 04 Bratislava
ID: 2820093   Dátum zverejnenia: 21.11.2016