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Life’s too short - love where you work!
If you’re looking for remote work flexibility, career development and a positive work culture, we’re waiting for you. Find your career at Quest now.
Tech Support Advisor - AD/Exchange
Place of work
Bratislava
Bratislava
Contract type
full-time
full-time
Start date
upon agreement
upon agreement
Wage (gross)
2 000 EUR/monthThe salary on this position is 2000 Eur/gross/month + yearly bonus 8%. Your final job offer may be higher based on your skills and experience and will include benefits.
2 000 EUR/monthThe salary on this position is 2000 Eur/gross/month + yearly bonus 8%. Your final job offer may be higher based on your skills and experience and will include benefits.
Information about the position
Job description, responsibilities and duties
As a successful Support Engineer, you will be able to work independently to test and debug customer issues in lab environments and operate as a key member of a virtual product team. Excellent customer service and the ability to prioritize customer issues and effectively communicate solutions to customers is crucial to the role.
You will be working as part of a global team to provide a high standard of technical support to customers on the Windows Platform Management suite of products.
You will cooperate with Customers, Country and Product Managers to ensure product quality and stability and resolve a number of potentially complex issues on the Windows / Active Directory / Exchange platforms.
You will be working as part of a global team to provide a high standard of technical support to customers on the Windows Platform Management suite of products.
You will cooperate with Customers, Country and Product Managers to ensure product quality and stability and resolve a number of potentially complex issues on the Windows / Active Directory / Exchange platforms.
Employee perks, benefits
- Language courses ( En, Ge) fully paid by company
- Referral bonus program
- Meal vouchers full covered / 5 EUR / , free fruit twice in the week, coffee in office, Ping-pong
- Supplementary Pension (3rd Pillar) 3% of monthly salary
- Competitive and attractive benefits package, to support your goals for health and well-being 300 EUR/year
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
Language skills
English - Advanced (C1)
Other knowledge
Active Directory (Windows) - Advanced
Windows server administration - Advanced
Microsoft Exchange - Advanced
Windows server administration - Advanced
Microsoft Exchange - Advanced
Experience in the position/sector
IT
Number of years of experience
3
Personality requirements and skills
- Strong written and oral communication skills in English
- Ability to prioritize the personal workload
- Excellent customer service and strong troubleshooting techniques
- 3 years of relevant experience / previous experience in an advanced technical support or systems administration role
- Advanced knowledge of managing and troubleshooting Microsoft Active Directory and Microsoft Exchange 2013 – 2019
- Advanced knowledge of Microsoft Windows Server 2012, 2016 & 2019
- Advanced knowledge of troubleshooting Microsoft Windows operating systems using both native and 3rd party too
Advertiser
Brief description of the company
Quest Software enables organizations of all sizes to better secure, manage, monitor, protect, and analyze information and infrastructure to help fuel innovation and drive their businesses forward. With over 5,000 team members around the globe, we intend to continue to grow revenues and add value to customers. 80 of the Fortune 100 Companies rely on Quest for Identity Security Solutions!
When you join our team, you will have the opportunity to build and develop products at a scale few others can provide. Our product portfolio serves a large base of customers, and we are addressing the strategic imperatives for enterprise businesses. Working with some of the most talented employees the industry has to offer, we provide enhanced career opportunities for team members to learn and grow in a rapidly changing environment.
Why work with us?
Quest is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Quest is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Quest are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Quest will not tolerate discrimination or harassment based on any of these characteristics. Quest encourages applicants of all ages.
When you join our team, you will have the opportunity to build and develop products at a scale few others can provide. Our product portfolio serves a large base of customers, and we are addressing the strategic imperatives for enterprise businesses. Working with some of the most talented employees the industry has to offer, we provide enhanced career opportunities for team members to learn and grow in a rapidly changing environment.
Why work with us?
- Life at Quest means collaborating with dedicated professionals with a passion for technology.
- When we see something that could be improved, we get to work inventing the solution.
- Our people demonstrate our winning culture through positive and meaningful relationships.
- We invest in our people and offer a series of programs that enable them to pursue a career that fulfills their potential.
- Our team members’ health and wellness is our priority as well as rewarding them for their hard work.
Quest is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Quest is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Quest are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Quest will not tolerate discrimination or harassment based on any of these characteristics. Quest encourages applicants of all ages.
Number of employees
25-49 employees
Contact
ID: 4062676
Dátum zverejnenia: 15.4.2021
2021-04-15
lokalita: Bratislava Pozícia: IT Network Administrator, IT System Administrator, IT/Technical Support Specialist, Systems Administrator Spoločnosť: Quest Software Slovakia s.r.o.
Základná zložka mzdy (brutto): 2 000 EUR/month