Reagujte bez životopisu

SAP HR Support & Administration Specialist

PROC-IT GmbH

Place of work
Bratislava
Contract type
full-time, part-time
Start date
ASAP
Wage (gross)
1 700 - 2 000 EUR/monthThe final salary depends on your skills/previous experience

Information about the position

Job description, responsibilities and duties

Our IT-Service Team is the first point of contact for our customers in the field of HR processes. You will be responsible for providing professional support mainly for our key customer and its employees, including collection, processing, or forwarding of requests by phone or in writing.

YOUR FIELD OF ACTION
• Collection of error messages and service requests via Incident Management System and by phone in English
• Consultations for end users related to the use of the software product in the area of SAP HCM
• Technical categorization and classification of error messages
• Independent resolution of errors and documentation of incident-related activities in the Incident Management System
• Communication with customer’s HR/end users/IT management
• Since we are supporting US business line, your usual working hours will be between 13:00-22:00.

Additional Activities (after the initial training and upon acquisition of skills) include some of the 2nd Level Support tasks, such as:
• Ongoing maintenance and checks of SAP Infrastructure (monitoring, identification, analysis and proactive elimination of issues)
• Maintenance of SAP roles and authorizations
• Data analysis and creation of excel reports based on the requirements of the HR/IT department
• Support during testing initiated by the developers or the customer

SKILLS
• Experience in the MS-Office-Products and Ticketing systems
• Experience in support function position is desired
• Knowledge of SAP (HCM) processes preferred (e.g. Infotypes, transactions, reports)
• Basic knowledge of networks, databases, and web applications is helpful
• Very good command of both spoken and written English and good command of German (especially in writing)

Employee perks, benefits

• Challenging tasks in a qualified and engaged team
• Systematic and continuing education opportunities
• Motivated, innovative, and future-oriented business
• Gaining skills and experience in widely used HR management system (SAP HCM)
• stress-free workplace
• Home Office
• Working in one of Bratislava’s best coworking spaces with great working atmosphere - Campus City - winner of the Office of the Year 2019 Award in the category Most Innovative Office (excellent location in the city center, amenities including rooftop terrace, café within the office premises, joint breakfast once a month, Campus networking and other various-themed events)

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)

Educational Specialization

IT/ Economics/ Foreign languages

Language skills

English - Upper intermediate (B2) and German - Intermediate (B1)

Other knowledge

Microsoft Office - advanced
SAP - basic

Personality requirements and skills

• Strong customer and service orientation
• Self-motivated, responsible, and quality-conscious job performance
• Structured, independent, and autonomous way of work
• Excellent communication and team skills
• Technical insight and analytical thinking

Advertiser

Brief description of the company

Since 2003 PROC-IT, an innovative and dynamically growing company which specializes in the support, optimization and further development of business processes in the field of SAP Human Capital Management (HCM), has earned an excellent reputation in the market. Due to the company’s high specialization in SAP Core HCM applications (such as time recording, payroll accounting, organizational management), the depth of its expertise is incomparable in the market. This has earned PROC-IT the trust of its customers and has seen it develop numerous top references in the enterprise customer segment from various industries. The employees of PROC-IT not only implement the SAP systems, but also assume responsibility for technical support and long-term maintenance. The consulting and support services are complemented by proprietary SAP add-on products that further simplify and automate HR processes for customers.

Currently, there are about 50 employees working in several locations across Germany and in Bratislava, Slovakia. As of July 2019, Proc-IT is a member of the successful international company valantic GmbH.

For more information refer to:
https://www.valantic.com
https://www.proc-it.com

Number of employees

50-99 employees

Company address

PROC-IT GmbH
Flößaustraße 24a
90763 Fürth
Germany
https://www.proc-it.com

Contact

You can react to this job without sending your CV. It is sufficient to send a request to the company.
Send a request to the company
ID: 3940841  Dátum zverejnenia: 22.7.2020  Základná zložka mzdy (brutto): 1 700 EUR/month