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Head of Operation Manager
- Place of work: Bratislava
- Wage (gross): From 3 900 EUR/monthfrom 3900,-Euro/month (final monthly basic salary is based on candidate´s professional experience, skills and knowledge)
- Contract type: full-time
Job description, responsibilities and duties
Manage and lead the service and maintenance team, which supports implemented complex information system - SW application development & support devops on AWS/Azure/Google and IT service delivery management .
• Supports the deployment of service management tools, governance, methodologies, standards, ITIL procedures and a cornerstone of the IT strategy.
• Supports the consolidation of project IT in line with the global strategy.
• Capacity and reliability management of all related hardware (servers, storage devices, network devices, software) to ensure that the operating and network environment is stable and functions efficiently with minimum downtime.
• management of support and follow up all processes related to Service and Maintenance (Installation and maintenance all related and software)
• Deployment of service management tools, methodologies and standards.
• Deployment of application within agreed time, cost and quality requirements
• Support the Project Service Management teams
• Escalation of unresolved infrastructure issues.
• Support the Incident and Problem Management processes.
• Support the Change Management process
• Ensure Service Management standards are met.
• Responsibility for budget and recharge management.
• Prioritize and manage the enhancement requests flow,
• Communication with headquarter.
• Supports the deployment of service management tools, governance, methodologies, standards, ITIL procedures and a cornerstone of the IT strategy.
• Supports the consolidation of project IT in line with the global strategy.
• Capacity and reliability management of all related hardware (servers, storage devices, network devices, software) to ensure that the operating and network environment is stable and functions efficiently with minimum downtime.
• management of support and follow up all processes related to Service and Maintenance (Installation and maintenance all related and software)
• Deployment of service management tools, methodologies and standards.
• Deployment of application within agreed time, cost and quality requirements
• Support the Project Service Management teams
• Escalation of unresolved infrastructure issues.
• Support the Incident and Problem Management processes.
• Support the Change Management process
• Ensure Service Management standards are met.
• Responsibility for budget and recharge management.
• Prioritize and manage the enhancement requests flow,
• Communication with headquarter.
Other benefits
• Working in an international team
• Working in a dynamic international company
• Fast personal growth to senior technical or management positions
• Possibility to work on projects abroad
• Friendly company atmosphere
• Working in a dynamic international company
• Fast personal growth to senior technical or management positions
• Possibility to work on projects abroad
• Friendly company atmosphere
Company on whose behalf the position is being filled
Information technology, computer programming, web portals
International company.
International company.
Requirements for the employee
Required education
University education (Bachelor's degree)
University education (Master's degree)
University education (Master's degree)
Language skills
English - Upper intermediate (B2) and Slovak - Upper intermediate (B2)
Required experience
3
Personality requirements and skills
• University bachelor degree in a business discipline or relevant education and work experience preferably in IT
• Minimum 5 years project delivery service experience, ITIL Service Delivery and follow up to ITIL Service/Operations
• Good understanding of a broad range of IT systems (SW Application, Cloud infrastructure)
• Excellent Technical Analytical Skills
• Experience working and understanding with enterprise database systems
• ITIL Service Manager level qualifications is an advantage
• Project Management Skills
• Proven Leadership Skills
• Strategic thinker
• Commercial Awareness
• Effective communication skills / interpersonal understanding
• Ability to influence and negotiate
• Achievement drive and initiative
• Business and market know-how
• Product and process know-how
• Budgeting and cost controlling skills
• Minimum 5 years project delivery service experience, ITIL Service Delivery and follow up to ITIL Service/Operations
• Good understanding of a broad range of IT systems (SW Application, Cloud infrastructure)
• Excellent Technical Analytical Skills
• Experience working and understanding with enterprise database systems
• ITIL Service Manager level qualifications is an advantage
• Project Management Skills
• Proven Leadership Skills
• Strategic thinker
• Commercial Awareness
• Effective communication skills / interpersonal understanding
• Ability to influence and negotiate
• Achievement drive and initiative
• Business and market know-how
• Product and process know-how
• Budgeting and cost controlling skills
Advertiser
Brief description of the company
Pro HR, s.r.o. je personálno-poradenská spoločnosť špecializujúca sa na oblasť služieb recruiting & selection, executive search a HR consulting. Svojim klientom poskytujeme individuálny prístup k riešeniu otázky zabezpečenia kvalifikovaných zamestnancov. Pro HR realizuje vyhľadávanie a výber kandidátov aktívnym a priamym spôsobom prostredníctvom služieb recruiting & selection a executive search.
Konzultanti spoločnosti permanentne mapujú trh, poznajú aký typ zamestnancov sa nachádza v spoločnostiach s podobným zameraním klienta, príp. konkrétne vhodné pozície s ich náplňou a zodpovednosťami v iných spoločnostiach. Na základe ich znalosti je možné priamo osloviť potenciálne vhodného kandidáta s požadovaným súborom znalostí a skúsenosti.
Spoločnosť Pro HR, s.r.o. sa v oblasti vyhladávania a výberu kandidátov špecializuje na cieľovú skupinu:
1. nižší, stredný, vyšší manažment
2. špecializované pozície – financie, predaj & marketing, logistika & nákup, procesy a kvalita, project management & stratégia + support, CRM
3. IT/telco technické pozície, Help Desk pozície (IT a telco špecialisti, programátori, analytici, SW architekti, projektoví manažéri, atď.)
The company is a holder of a licence to offer recruitment services. (AA/2009/4810/4232/OISS)
Konzultanti spoločnosti permanentne mapujú trh, poznajú aký typ zamestnancov sa nachádza v spoločnostiach s podobným zameraním klienta, príp. konkrétne vhodné pozície s ich náplňou a zodpovednosťami v iných spoločnostiach. Na základe ich znalosti je možné priamo osloviť potenciálne vhodného kandidáta s požadovaným súborom znalostí a skúsenosti.
Spoločnosť Pro HR, s.r.o. sa v oblasti vyhladávania a výberu kandidátov špecializuje na cieľovú skupinu:
1. nižší, stredný, vyšší manažment
2. špecializované pozície – financie, predaj & marketing, logistika & nákup, procesy a kvalita, project management & stratégia + support, CRM
3. IT/telco technické pozície, Help Desk pozície (IT a telco špecialisti, programátori, analytici, SW architekti, projektoví manažéri, atď.)
The company is a holder of a licence to offer recruitment services. (AA/2009/4810/4232/OISS)
Main focus of the company's activities
Employment placement and personal consultancy
Number of employees
10-19 employees
Information about the selection process
* We are required by law to disclose basic wage component (minimum salary) for the advertised positions. Your actual final salary is based on your professional competencies, skills, qualifications and experience matching the position.
If you are interested in our offer, send your CV in Slovak or English to [email protected]. Please, specify the position of your interest in the subject of message.
If you are interested in our offer, send your CV in Slovak or English to [email protected]. Please, specify the position of your interest in the subject of message.
Contact
ID: 4546909
Dátum zverejnenia: 27.3.2023
2023-03-27
lokalita: Bratislava Pozícia: IT Consultant, IT Manager, IT Product Manager, IT Project Manager, Service Engineer Spoločnosť: Pro HR
Základná zložka mzdy (brutto): 3 900 EUR/month