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Delivery Lead MES
- Place of work: Nitra
- Wage (gross): from 2600,-Euro/month (final monthly basic salary is based on candidate´s professional experience, skills and knowledge)
- Start date: By agreement
- Contract type: full-time
Job description, responsibilities and duties
- Single Point of Contact for MES and Plant Floor Application project implementation including cross functional team coordination for Technical resolution
- Day to day incident monitoring and resolution (Remedy preferred) management
- Taking lead role during major/critical problems and address issues resolution
- Act as communication hub and setup and moderate conference calls with business and IM to address issues escalations
- Invoke crisis management process and follow-up on issues root cause resolution with corrective / preventive measures.
- Triaging of issues and timely resolution with cross functional teams for timely resolution
- Interaction with client (IT & Business users) on functional issues
- Conduct impact assessment (IA) on changes introduced to the Solution and determine Impact and regression scope
- Stakeholder management, share regular updates and assist in preparing operational reports
- Follow service management processes (e.g. Incident, Change, Capacity, Problem etc.)
- ITIL Foundation certification & very well aware of ITIL processes.
- Maintaining agreed SLA levels and assuring Quality of delivery at all times
- Adhere to shift rotation plan and Operating model
- Lead system scale initiatives to prepare for high volume events and seasonal peaks.
- Day to day incident monitoring and resolution (Remedy preferred) management
- Taking lead role during major/critical problems and address issues resolution
- Act as communication hub and setup and moderate conference calls with business and IM to address issues escalations
- Invoke crisis management process and follow-up on issues root cause resolution with corrective / preventive measures.
- Triaging of issues and timely resolution with cross functional teams for timely resolution
- Interaction with client (IT & Business users) on functional issues
- Conduct impact assessment (IA) on changes introduced to the Solution and determine Impact and regression scope
- Stakeholder management, share regular updates and assist in preparing operational reports
- Follow service management processes (e.g. Incident, Change, Capacity, Problem etc.)
- ITIL Foundation certification & very well aware of ITIL processes.
- Maintaining agreed SLA levels and assuring Quality of delivery at all times
- Adhere to shift rotation plan and Operating model
- Lead system scale initiatives to prepare for high volume events and seasonal peaks.
Company on whose behalf the position is being filled
Information technology, computer programming, web portals
International IT company.
International IT company.
Requirements for the employee
Required education
University education (Master's degree)
Educational Specialization
ekonomické,technické,IT
Language skills
English - Upper intermediate (B2)
Required experience
IT management service
3
3
Personality requirements and skills
Around 3-5 years of IT Service Delivery and Project Management experience in supporting manufacturing (or similar industry) production systems
- Should be able to experience to manage MES first line support team of approx. 10-15 resources (Onsite and Offshore)
- Understanding of GE MES or similar MES (Manufacturing Execution Systems) Application knowledge
- Techno-Functional / Cross Tower experience
- Good understanding of Manufacturing business processes, Workflow & Plant Applications
- Experience working in a dynamic & highly demanding Environment
- Proven experience in Automotive Industry
- Experience working in a dynamic & highly demanding Environment
- Experience in handling cross functional, cross tower teams
- Experience in working & delivering manufacturing systems preferably on Legacy & GE Suite of products
- Experience in MES solution implementation and support
- Experience of developing and supporting manufacturing systems developed using GE Cimplicity (mainly) and other GE Porficy Suite products (Desirable)
- Understanding of Automotive IT landscapes (Plant Networks, Datacentres, Database, Plant Floor Application, Track side Equipment’s, etc., ERP & Warehouse apps)
- Should be able to experience to manage MES first line support team of approx. 10-15 resources (Onsite and Offshore)
- Understanding of GE MES or similar MES (Manufacturing Execution Systems) Application knowledge
- Techno-Functional / Cross Tower experience
- Good understanding of Manufacturing business processes, Workflow & Plant Applications
- Experience working in a dynamic & highly demanding Environment
- Proven experience in Automotive Industry
- Experience working in a dynamic & highly demanding Environment
- Experience in handling cross functional, cross tower teams
- Experience in working & delivering manufacturing systems preferably on Legacy & GE Suite of products
- Experience in MES solution implementation and support
- Experience of developing and supporting manufacturing systems developed using GE Cimplicity (mainly) and other GE Porficy Suite products (Desirable)
- Understanding of Automotive IT landscapes (Plant Networks, Datacentres, Database, Plant Floor Application, Track side Equipment’s, etc., ERP & Warehouse apps)
Advertiser
Brief description of the company
Pro HR, s.r.o. je personálno-poradenská spoločnosť špecializujúca sa na oblasť služieb recruiting & selection, executive search a HR consulting. Svojim klientom poskytujeme individuálny prístup k riešeniu otázky zabezpečenia kvalifikovaných zamestnancov. Pro HR realizuje vyhľadávanie a výber kandidátov aktívnym a priamym spôsobom prostredníctvom služieb recruiting & selection a executive search.
Konzultanti spoločnosti permanentne mapujú trh, poznajú aký typ zamestnancov sa nachádza v spoločnostiach s podobným zameraním klienta, príp. konkrétne vhodné pozície s ich náplňou a zodpovednosťami v iných spoločnostiach. Na základe ich znalosti je možné priamo osloviť potenciálne vhodného kandidáta s požadovaným súborom znalostí a skúsenosti.
Spoločnosť Pro HR, s.r.o. sa v oblasti vyhladávania a výberu kandidátov špecializuje na cieľovú skupinu:
1. nižší, stredný, vyšší manažment
2. špecializované pozície – financie, predaj & marketing, logistika & nákup, procesy a kvalita, project management & stratégia + support, CRM
3. IT/telco technické pozície, Help Desk pozície (IT a telco špecialisti, programátori, analytici, SW architekti, projektoví manažéri, atď.)
The company is a holder of a licence to offer recruitment services. (AA/2009/4810/4232/OISS)
Konzultanti spoločnosti permanentne mapujú trh, poznajú aký typ zamestnancov sa nachádza v spoločnostiach s podobným zameraním klienta, príp. konkrétne vhodné pozície s ich náplňou a zodpovednosťami v iných spoločnostiach. Na základe ich znalosti je možné priamo osloviť potenciálne vhodného kandidáta s požadovaným súborom znalostí a skúsenosti.
Spoločnosť Pro HR, s.r.o. sa v oblasti vyhladávania a výberu kandidátov špecializuje na cieľovú skupinu:
1. nižší, stredný, vyšší manažment
2. špecializované pozície – financie, predaj & marketing, logistika & nákup, procesy a kvalita, project management & stratégia + support, CRM
3. IT/telco technické pozície, Help Desk pozície (IT a telco špecialisti, programátori, analytici, SW architekti, projektoví manažéri, atď.)
The company is a holder of a licence to offer recruitment services. (AA/2009/4810/4232/OISS)
Main focus of the company's activities
Employment placement and personal consultancy
Number of employees
10-19 employees
Information about the selection process
* We are required by law to disclose basic wage component (minimum salary) for the advertised positions. Your actual final salary is based on your professional competencies, skills, qualifications and experience matching the position.
If you are interested in our offer, send your CV in Slovak or English to email: [email protected].
If you are interested in our offer, send your CV in Slovak or English to email: [email protected].
Contact
ID: 3732632
Dátum zverejnenia: 5.8.2019
2019-08-05
lokalita: Nitra Pozícia: IT Manager, IT Project Manager, Operations Manager, Service Engineer, Systems Administrator Spoločnosť: Pro HR
Základná zložka mzdy (brutto) a ďalšie odmeny: from 2600,-Euro/month (final monthly basic salary is based on candidate´s professional experience, skills and knowledge)