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IT Technician Engineer (HW/SW)
- Place of work: Nitra
- Wage (gross): Basic wage component (gross) and other rewards: from 1200,-Euro/month (final monthly basic salary is based on candidate´s professional experience, skills and knowledge)
- Start date: By agreement
- Contract type: full-time
Job description, responsibilities and duties
- Coordinate communications between suppliers, OEM, and business stakeholders for their service function
- Stakeholder management, share regular updates and assist in preparing operational reports
- Support & configuration of shop devices (e.g. Printers, scanners, HMI, Andon Boards etc.)
- Triaging of issues and timely resolution with cross functional teams for timely resolution
- Follow service management processes (e.g. Incident, Change, Capacity, Problem etc.)
- Maintain and manage spares inventory, hot swaps, conduct system health-checks and monitoring, preventative maintenance activities
- Maintaining agreed SLA levels and assuring Quality of delivery at all times
- Adhere to shift rotation plan and Operating model
- This role will be responsibilities for L1 Support activities as mentioned below:
• Support & configuration of barcode scanners (ex. Datalogic, Motorola, Honeywell hand held, Intermec etc.)
• Support & configuration of barcode printers for Shop Floor and Office (ex. Zebra, Printronix, Intermec etc.)
• Support & configuration of any printer (non barcode) on shop floor and in office like HP
• Support & configuration of smart devices such as MX2 / Motion and Dell Tablets for work-stations
• Support & Configuration of PC's (Critical Shop Floor and Office)
• Co-ordination with towers team (AM (MES, SAP), NW, DCH, EUS) for End user related activities
• Support and Configuration of line side devices, MRTs, Dell Tablets/Touch Pads etc.
• Knowledge on Manufacturing Shop Devices like Printers, Scanners, MRTs etc
- Stakeholder management, share regular updates and assist in preparing operational reports
- Support & configuration of shop devices (e.g. Printers, scanners, HMI, Andon Boards etc.)
- Triaging of issues and timely resolution with cross functional teams for timely resolution
- Follow service management processes (e.g. Incident, Change, Capacity, Problem etc.)
- Maintain and manage spares inventory, hot swaps, conduct system health-checks and monitoring, preventative maintenance activities
- Maintaining agreed SLA levels and assuring Quality of delivery at all times
- Adhere to shift rotation plan and Operating model
- This role will be responsibilities for L1 Support activities as mentioned below:
• Support & configuration of barcode scanners (ex. Datalogic, Motorola, Honeywell hand held, Intermec etc.)
• Support & configuration of barcode printers for Shop Floor and Office (ex. Zebra, Printronix, Intermec etc.)
• Support & configuration of any printer (non barcode) on shop floor and in office like HP
• Support & configuration of smart devices such as MX2 / Motion and Dell Tablets for work-stations
• Support & Configuration of PC's (Critical Shop Floor and Office)
• Co-ordination with towers team (AM (MES, SAP), NW, DCH, EUS) for End user related activities
• Support and Configuration of line side devices, MRTs, Dell Tablets/Touch Pads etc.
• Knowledge on Manufacturing Shop Devices like Printers, Scanners, MRTs etc
Other benefits
- Global leader in IT services and consulting
Company on whose behalf the position is being filled
Information technology, computer programming, web portals
Our client is an international company.
Our client is an international company.
Requirements for the employee
Required education
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Language skills
English - Upper intermediate (B2)
Other knowledge
Microsoft Windows - Basic
UNIX/Linux - Basic
UNIX/Linux - Basic
Personality requirements and skills
- Prior experience in Manufacturing (Automotive Plant floor service is preferred) 2-5 years
- Basic computer hardware knowledge
- Should be able to check / monitor server status and system health
- Basic software applications knowledge
- Should be able to logon to plant floor applications, check log files, handle monitoring tools etc.
- Basic knowledge of Windows Server
- Analytical, reasoning and basic troubleshooting skills
- Excellent communication skills
- Supportive team worker
- Proactive and self-driven
- Basic computer hardware knowledge
- Should be able to check / monitor server status and system health
- Basic software applications knowledge
- Should be able to logon to plant floor applications, check log files, handle monitoring tools etc.
- Basic knowledge of Windows Server
- Analytical, reasoning and basic troubleshooting skills
- Excellent communication skills
- Supportive team worker
- Proactive and self-driven
Advertiser
Brief description of the company
Pro HR, s.r.o. je personálno-poradenská spoločnosť špecializujúca sa na oblasť služieb recruiting & selection, executive search a HR consulting. Svojim klientom poskytujeme individuálny prístup k riešeniu otázky zabezpečenia kvalifikovaných zamestnancov. Pro HR realizuje vyhľadávanie a výber kandidátov aktívnym a priamym spôsobom prostredníctvom služieb recruiting & selection a executive search.
Konzultanti spoločnosti permanentne mapujú trh, poznajú aký typ zamestnancov sa nachádza v spoločnostiach s podobným zameraním klienta, príp. konkrétne vhodné pozície s ich náplňou a zodpovednosťami v iných spoločnostiach. Na základe ich znalosti je možné priamo osloviť potenciálne vhodného kandidáta s požadovaným súborom znalostí a skúsenosti.
Spoločnosť Pro HR, s.r.o. sa v oblasti vyhladávania a výberu kandidátov špecializuje na cieľovú skupinu:
1. nižší, stredný, vyšší manažment
2. špecializované pozície – financie, predaj & marketing, logistika & nákup, procesy a kvalita, project management & stratégia + support, CRM
3. IT/telco technické pozície, Help Desk pozície (IT a telco špecialisti, programátori, analytici, SW architekti, projektoví manažéri, atď.)
The company is a holder of a licence to offer recruitment services. (AA/2009/4810/4232/OISS)
Konzultanti spoločnosti permanentne mapujú trh, poznajú aký typ zamestnancov sa nachádza v spoločnostiach s podobným zameraním klienta, príp. konkrétne vhodné pozície s ich náplňou a zodpovednosťami v iných spoločnostiach. Na základe ich znalosti je možné priamo osloviť potenciálne vhodného kandidáta s požadovaným súborom znalostí a skúsenosti.
Spoločnosť Pro HR, s.r.o. sa v oblasti vyhladávania a výberu kandidátov špecializuje na cieľovú skupinu:
1. nižší, stredný, vyšší manažment
2. špecializované pozície – financie, predaj & marketing, logistika & nákup, procesy a kvalita, project management & stratégia + support, CRM
3. IT/telco technické pozície, Help Desk pozície (IT a telco špecialisti, programátori, analytici, SW architekti, projektoví manažéri, atď.)
The company is a holder of a licence to offer recruitment services. (AA/2009/4810/4232/OISS)
Main focus of the company's activities
Employment placement and personal consultancy
Number of employees
10-19 employees
Information about the selection process
* We are required by law to disclose basic wage component (minimum salary) for the advertised positions. Your actual final salary is based on your professional competencies, skills, qualifications and experience matching the position.
Prosíme kandidátov, ktorí prejavili záujem o pracovnú pozíciu, aby poslali C.V. na E-mail: [email protected]
Prosíme kandidátov, ktorí prejavili záujem o pracovnú pozíciu, aby poslali C.V. na E-mail: [email protected]
Contact
ID: 3596582
Dátum zverejnenia: 11.2.2019
2019-02-11
lokalita: District Nitra Pozícia: IT/Technical Support Specialist, Service Engineer, Service Technician, Technician Spoločnosť: Pro HR
Základná zložka mzdy (brutto) a ďalšie odmeny: Basic wage component (gross) and other rewards: from 1200,-Euro/month (final monthly basic salary is based on candidate´s professional experience, skills and knowledge)