Digital Analytics Consultant

We are looking for an energetic, organized, tech-savvy Digital Analytics Consultant who will be working alongside the other Consultants and the Sales Team, the Digital Analytics Consultant will work as part of the Consulting team.

Your technical background, coupled with your excellent interpersonal skills, are extremely important as your main task, initially, will be to provide first and second level technical support for our solutions. You will be responsible for answering client queries, as well as for the identification, analysis and resolution of client issues whilst respecting contractual deadlines. Your experience as project leader will allow you to help our clients implement our solutions, whilst creating a relationship of trust with them at the same time.
You will work towards providing client satisfaction and will help clients to optimise their online activity through the use of our solutions. You will also provide training sessions for our clients on the different modules that we have to offer (both on-site and remote training). You will work in close collaboration with our clients’ Marketing and E-commerce departments, as well as with their technical teams and service providers.

Responsibilities:
• Technical implementation of our solutions (installation, tagging, report configuration),
• Technical support (providing answers to client queries), Providing advice and audits (interpretation and exploitation of data for a site or network of sites),
• Closely cooperating with sales and technical teams

If you see yourself mastering this job, apply and join our team !