Technical Consultant for graduates

Photoneo s. r. o.

Place of work
Plynárenská 1, Ružinov
Contract type
full-time
Start date
ASAP
Wage (gross)
1 500 EUR/monthFrom 1500 € gross and more according to experience

Information about the position

Job description, responsibilities and duties

Already finished university? Do you want to work with the best technology in the area of vision-guided robotics and 3D vision? You don't need to have work experiences, we are fine if you like math-physics and optic mysteries or problems and will come with creative solutions how to solve them.

What will be your job?
* Consulting of technical problems with customers (technicians)
* Monitoring customer inquiries backlog
* Resolving customer queries
* Cooperation with Photoneo software engineers to solve problems that escalate to Level 2 and Level 3
* Building a customer self-service database of documents
* Translating repetitive customer issues to further software improvements
* Tracking support team Service Level Agreement
* Feasibility studies with our products and solutions
* Optional opportunity to travel to the customer site

Employee perks, benefits

Your flexibility is important for us:
* Home Office whenever you need
* Sick days when you're not feeling well
* Flexible working time with core time 10:00 - 15:00
* Attendance based on trust and responsibility, we do not “clock in and out”
* Parking in garage if you need car to get to work
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You will find experts on different tech topics here who enjoy solving problems.

Financial bonuses:
* Generous referral program
* Newborn/wedding bonus
* Annual bonus up to or exceeding 13th salary

Requirements for the employee

Candidates with education suit the position

University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Advanced (C1)

The position is suitable for a fresh graduate

Yes

Personality requirements and skills

University education (Bachelor's degree)
English - Advanced (C1)
Passion for math, physics or optics
Ability to learn new things
Communicative personality
Analytical thinking
Orientation to reach goals and willingness to get things done in the software system
Ability to meet deadlines
Opportunity to work within the working time in USA or China (optional

Advertiser

Brief description of the company

Photoneo is a leading provider of robotic vision and intelligence. Based on a patented 3D technology, Photoneo has developed the world’s highest resolution and highest accuracy 3D camera, thus unlocking the full potential of powerful, reliable and fast machine learning and also reducing the training and deployment time. By bringing intelligent robots into the field, Photoneo helps companies mainly in the automotive, logistics, e-commerce, food and medical industry to improve the performance and efficiency of their manufacturing, fulfillment and assembly process.
More on www.photoneo.com

Number of employees

150-199 employees

Company address

Photoneo s. r. o.
Jamnického 3
841 05 Bratislava
http://www.photoneo.com/

Contact

Kontaktná osoba: Alžbeta Grambličková
E-mail: poslať životopis
ID: 4073399  Dátum zverejnenia: 3.5.2021  Základná zložka mzdy (brutto): 1 500 EUR/month