Consumer Experience project Lead

Place of work
Contract type
Start date
Wage (gross)
2 086 EUR/month

Information about the position

Job description, responsibilities and duties

Location: Bratislava, Slovakia


Philip Morris International is a leading international tobacco company,
with a diverse workforce of around 73,500 people who hail from every corner of the globe.
We are committed to being a great employer which we proven by 8 consecutive years being rewarded as Top Employer in Slovakia. We strive to be environmentally and socially responsible.
We are dedicated to doing something very dramatic—we want to replace cigarettes with smoke-free products as fast as possible.

  • Lead consumer experience projects on a national level (Slovak market) that are reflecting identified consumer needs and allowing market/cluster strategy implementation
  • Initiate and implement programs and activities designed to track and suport consumer experience
  • Work closely and cross-functionally with internal stakeholders to ensure alignment across company. Ensure smooth project management from development to deployment
  • Contribute to well analysed CX strategy by creating and leveraging consumer insights
  • Regularly look at all available consumer data and prepare qualitative and quantitative insights reflecting consumer journey and consumer experince

Employee perks, benefits

  • 13th & 14th salary
  • Extra days off
  • Flexible working time
  • Supplementary pension plan (III. pillar)
  • Life & accident insurance
  • MultiSport Card
  • Employee Assistance Program
  • Opportunities for career development & growth
  • Work for a multinational company - certified Equal Salary & TopEmployer

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Upper intermediate (B2)

Personality requirements and skills


  • 2+ years of relevant work experience in a multinational company, preferably in Marketing/Sales
  • Ability and proven track for leading of complex project which requires managing multiple stakeholders
  • Strong planning skills and ability to manage multiple projects at the same time
  • Ability to deal with large amount of information while keeping focus on bigger picture
  • Structured thinking and ability to clearly communicate vision
  • Master’s/Bachelor’s Degree in Management/Economics preferred
  • English on communicative level (B2)
  • Excel – On an advanced level

Legal minimum gross salary for this position set at 2.086€ / month (the actual salary depends on the seniority level)


Brief description of the company

Philip Morris International is the world’s leading international tobacco company, with a diverse workforce of around 80,000 people. Six of the world's top international 15 brands, spanning more than 180 markets, are ours, including Marlboro, the world's number one. We operate 48 production facilities in 32 different countries.
Over the last decade we’re dedicated to doing something very dramatic – replacing cigarettes with the smoke-free products that we’re developing and selling.
That’s why we have a total of over 400 dedicated scientists, engineers, and technicians developing less harmful alternatives to cigarettes. It’s the biggest shift in our history. And it’s the right one for our consumers, our company, our shareholders, and society.

Number of employees

100-149 employees


Contact person: Dominik Vačok
E-mail: send CV
Mám záujem
ID: 4316118  Dátum zverejnenia: 14.7.2022  Základná zložka mzdy (brutto): 2 086 EUR/month