1 800 - 2 200 EUR

Business Process Consultant

Personality, s.r.o.

Place of work
Contract type
Start date
ASAP/By agreement
Total wage (gross)
1 800 - 2 200 EUR

Information about the position

Job description, responsibilities and duties

- Overall responsibility for harmonized and standardized business processes and solutions in all entrusted countries
- Analyse existing processes and compare with competition, customer requirements and new trends
- Identify the improvement areas
- Implement process improvements projects, new tools and services
- Simplify, standardize, harmonize and improve processes within Card Customer Service Operation
- Define and implement new processes to improve customer service and customer convenience
- Responsibility for the change management related to new processes
- Analyse the new trends in fuel card business and customer service, monitor the customer requirement and propose the improvement actions
- Participate in implementation of new card system
- Ensure alignment with other Business Units on important operational issues
- Implement the process of continuous knowledge sharing within the entrusted area
- Ensure documentation of processes

Basic wage component (gross) and other rewards

Min. 1.800 EUR gross / month + performance-based bonus

Employee perks, benefits

- Working for a successful international company with strong background
- Professional development and career growth (job rotation)
- Performance-based bonus
- Flexible working hours
- Extra contribution to lunch vouchers
- 3rd pillar contribution
- Gift vouchers for sport or recreation
- Home Office
- Health care program

Company on whose behalf the position is being filled

Chemical industry, manufacture of pharmaceutical products

Our client is a strong and successful international company, OMV Slovakia, a member of the OMV Group, a major global producer of oil and natural gas and innovative energy solutions for the petrochemical industry.
More than 25 years of tradition on the Slovak market and more than 60 years of history on the international scale guarantee the stability and quality that our client offers.

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Advanced (C1) and Slovak - Advanced (C1)

Driving licence


Personality requirements and skills

- Previous experience in business process management and continuous process improvements, Business Consultant etc.
- Fluent English knowledge
- Preferably experience in customer card business, knowledge of customer service related processes
- Ability to manage projects with high complexity and across the region
- Experience with successful process improvements and project management
- Customer centric approach
- Ability to define problems, collect data and to work with complex processes
- Excellent project management skills
- Technical skills, understanding of IT systems and applications
- Excellent communication and collaboration skills
- Driving License


Brief description of the company

PERSONALITY SK & CZ is an Executive search, Recruiting and Consultancy company bringing "Suitable and hard-working staff to successful enterprises" since October 2006 that has built rich and comprehensive network of executives. We enable our clients to make better choices based on personal recommendations and therefore continuously increase the benchmark status by hiring the top performers in their industries.

Our focus is to provide fast, complex and high-quality services in the HR field: Executive Search, Recruitment, Temporary Placement, Interim Management and Creating Professional Linkedin Profiles.

We are providing our services mostly in region of Bratislava, Nitra and Prague. The most successful segments: Production, Automotive, HR, Finance, IT, Sales & Marketing, Business services and Pharma. Regional activities bring you the crucial advantage to find the right people directly in the area for future development and activities.

Nitra I Bratislava l Prague

The company is a holder of a licence to offer recruitment services.

Number of employees

10-19 employees

Company address

Svätoplukovo námestie 1/B
949 01 Nitra


Contact person: Mária Jančovičová Gyepes
E-mail: send CV
ID: 3781877   Dátum zverejnenia: 8.10.2019   Základná zložka mzdy (brutto) a ďalšie odmeny:   Min. 1.800 EUR gross / month + performance-based bonus