Multichannel Manager / Customer Engagement (Pharma Business)

Persea, s.r.o.

Place of work
Bratislava
Contract type
full-time
Start date
asap
Basic wage component (gross) and other rewards
3.300 € + bonuses

Information about the position

Job description, responsibilities and duties

- Customer Engagement strategy and operational plan preparation and execution in constant collaboration with the marketing, medical and commercial team.
- Customer insights & needs collection with the support of BOS dept.
- Content strategy creation and execution in respect to positioning and messages delivered by marketing.
- Preparation of well-articulated requirements regarding channels development to be presented to BOS dept. and further channels effective usage with Omni-Channel approach.
- KPIs set up & monitoring in cooperation with BOS with respect to external and internal benchmarks.
- Proficiently pulls analyses and shares data on monthly and quarterly basis to highlight insights and make actionable decisions with marketing and commercial team.
- Develop or adapt customer/brand value propositions aligned with Cluster value proposition.
- In cooperation with BOS dept. undertake ROI analysis on customer engagement strategy in key brands to provide Head of Customer Engagement Cluster with recommendations to ensure that all Customer Engagement opportunities are well captured/optimized.
- Liaise with service colleagues to identify areas where performance shows that assistance by the Customer Engagement team may be beneficial.
- Keep abreast of changes to policy, procedures, and services, prepare and deliver appropriate communication of these changes.

Information about the selection process

Ďakujeme za Váš životopis, vážime si Vašu dôveru a záujem.
Radi by sme Vás upozornili, že kontaktovať Vás budeme IBA v tom prípade, ak Váš profil korešponduje so všetkými požiadavkami.

Štruktúrovaný životopis v slovenskom jazyku zašlite prosím e-mailom na adresu [email protected]

Do predmetu správy uveďte pozíciu, o ktorú sa uchádzate.

Vo svojom životopise uveďte, že súhlasíte so spracovaním Vašich osobných údajov spoločnosťou Persea, s.r.o. pre účely sprostredkovania práce v súlade so zákonom č. 18/2018 Z. z. o ochrane osobných údajov.

Company on whose behalf the position is being filled

Chemical industry, manufacture of pharmaceutical products

Our client is a successful original pharma company.

Requirements for the employee

Candidates with education suit the position

University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Advanced (C1)

Other knowledge

Microsoft Excel - advanced
Microsoft Word - advanced
Microsoft PowerPoint - advanced
Microsoft Outlook - advanced

Driving licence

B

Number of years of experience

2

Personality requirements and skills

- minimum 3-5 years experience in digital marketing / multichannel marketing
- expercience in pharmaceutical industry is a must (and FMCG acceptable)
- excellent English language knowledge and skills (written and oral)
- marketing knowledge, strategic analysis and planning, project management
- technical skills (Outlook, Word, Excel, PowerPoint)
- proven project management skills, communication, presentation, persuasion, ability to work cross-functionally

Advertiser

Brief description of the company

Personálno-poradenská spoločnosť Persea, s.r.o. ponúka profesionálne vyhľadávanie a výber zamestnancov, tréningy v oblasti manažmentu a obchodu ako aj ďalšie služby v oblasti personálneho auditu, Assessment a Development Centre, sociologické prieskumy, mystery shopping a individuálne personálne a psychologické poradenstvo.

Na základe našich bohatých skúseností sa snažíme pomáhať ľuďom zvyšovať efektivitu a kvalitu života v pracovnom prostredí. Usilujeme sa o to, aby Vaše schopnosti mali najlepšie možnosti.

Podrobnejšie informácie o našich službách a kontaktné údaje môžete nájsť na stránke www.persea.sk

Adresa:
Persea, s.r.o.
Grösslingova 4
811 09 Bratislava

Spoločnosť je držiteľ povolenia na sprostredkovanie práce (Povolenie je vydané na dobu neurčitú.)

The company is a holder of a licence to offer recruitment services.

Number of employees

3-4 employees

Company address

Persea, s.r.o.
Grösslingova 4
811 09 Bratislava
http://www.persea.sk
ID: 3391694   Dátum zverejnenia: 25.6.2018   Základná zložka mzdy (brutto) a ďalšie odmeny:   3.300 € + bonuses