APM Monitoring Consultant

Perform It Bulgaria Ltd Ood

Place of work
Slovakia, Abroad - Others
Contract type
full-time

Information about the position

Job description, responsibilities and duties

In today’s rapidly evolving application technologies market, APM monitoring is essential. Being able to understand application infrastructure, where problems start and how to resolve them is one of the key things that APM monitoring delivers to customers. Taking this a step further and mapping application topology to a more understandable format is what makes this type of monitoring beneficial for customers.

Your job will be to deliver remote and on-site support for APM monitoring to our customers. The role is primarily based in Slovakia but may require travel to customer site in the EMEA region with 30%-50% on-site presence. As part of our partnership with an innovative and aggressively evolving APM monitoring vendor, the responsibility is to perform monitoring implementation and provide support for the same. You will have the opportunity to work with different application technologies, which will broaden your technical scope and enhance existing skills.

Duties:
Working with and understanding customer technical requirements for monitoring
Sizing and estimation of implementation
Documentation
Implement monitoring in the form of agents, configuration and dashboards
Escalates cases as necessary to either company internal or external resources for example vendor support channels or other contractors
Participates in daily support and maintenance activities of the managed systems
Updates job knowledge by studying state-of-the-art development tools, programming techniques, and computing equipment; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
Protects operations by keeping information confidential
Supports system development by studying information needs; conferring with users; studying systems flow, data usage, and work processes; investigating problem areas; following the software development lifecycle

Essential Skills/Qualifications:

OS server systems knowledge – Windows and Linux
General networking knowledge (the OSI model)
Experience with SQL based database systems
Experience with scripting languages – sh/Bash/Perl/Python/Powershell
An excellent command of technical business English and be confident in ability to participate fully in meetings with clients. Effective verbal and written skills are essential for this role
An excellent command of technical business German is an advantage
Understands the basics of Java and Net technologies

Desirable Skills:

Coding experience
Experience with monitoring and monitoring configuration and/or support
Experience with the daily usage of trouble ticketing systems
Experience with large scale, high availability systems
Experience with automated web testing
Understanding of the entire web stack
Experience in web presentation technologies
3+ years of experience as a APM Monitoring Consultant or equivalent role

Employee perks, benefits

Annual salary review
Flexible working hours
Home office
Sick days
Trainings
Working in international team

Information about the selection process

Please to send your CV in English,Europass format.

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)

Educational Specialization

IT

Language skills

English - Advanced (C1) and
German - Intermediate (B1)

Computer skills - user

Microsoft Windows - advanced
UNIX/Linux - advanced

Computer skills - programmer

Perl - basic
Python - basic
Java - basic

Number of years of experience

3

Personality requirements and skills

Good personal communications skills
Client Focused
Self-Directed
Highly Motivated
Excellent problem solving skills
Able to prioritise multiple high priority tasks rapidly & simultaneously
Strong team player: capable of integrating with an international team
Loyal & Trustworthy
Able to document all processes and procedures quickly, clearly and concisely
Able to explain technical solutions and methodologies to non-technical customers
Able to keep the team updated on the status of projects that are being worked on
Able to quickly adapt to changing situations
Able to make decisions rapidly

Advertiser

Brief description of the company

Perform IT is a professional services company specialised in Business and Technology Optimisation solutions and is the preferred partner in number of markets in EMEA.
We will continue to build on this success with a team in Slovakia, who is willing to learn, and which is committed to the continued growth and success of the company; individuals who are committed to being the best they can be.

Company address

Perform IT Bulgaria Ltd.
17,Philip Avramov Str.,fl.1,offices:301,302, 307; Kondor Business Centre
1712 Sofia
Bulgaria

Contact

ID: 3224609   Dátum zverejnenia: 30.11.2017