Reservations Office Supervisor

Park Inn by Radisson Danube Bratislava

Place of work
Rybné square, Bratislava
Contract type
full-time, trade licence
Start date
as per agreement
Wage (gross)
1 500 EUR/monthIncentives for Loyalty programme and bonus for high performers. For self-contractors (SZČO) the wage to invoice is 12,70€/hour + possible weekend incentives + meal credit for each shift+ all above mentioned incentives.

Information about the position

Job description, responsibilities and duties

Adding Colour to life!

Contemporary, welcoming, tuned in. Does this sound like you? If you say Yes I Can! here at the Park Inn by Radisson, Bratislava we’re looking for fun hoteliers just like you!

At the Park Inn by Radisson Danube Bratislava, we stand out together as one team and make memorable moments for our guests, because we are a hotel you can rely on.

Do you enjoy a full house? Do you stand out? Connecting is everything. Your role will be to maximize hotel profitable revenue (both Rooms & Meeting and Events) and guest satisfaction through your team.

Key Responsibilities:
• Empower, coach and develop the Reservations Agents
• Understand your local marketplace and be able to influence the Revenue Management Centre
• Provide 100% Guest Satisfaction
• Be aware of hotel’s business plan and targets at all time
• Challenge the reservation office team to achieve targets in line with hotel’s budget/forecast
• Ensure data quality of input to reservation systems
• Communicate strategies to the team
• Ensures all reservation requests are answered in a timely manner

Like the sound of that? Say Yes I Can!

Employee perks, benefits

Work with a team of passionate hoteliers and enjoy:
• Passionate, funny and friendly colleagues
• Empowering managers
• Free credit for daily meals and free use of our own gym facilities
• Long term work perspectives and development opportunities within the Radisson Hotel Group
• Parking at the premises of the hotel and Multi Sport Card subsidized by the employer
• Family & Friends staff rates for stays and restaurants in our sister hotels around the world!

Information about the selection process

Please provide your application in English! Only short listed candidates will be contacted.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)

Educational Specialization


Language skills

Slovak - Proficiency (C2) and English - Advanced (C1)

Other knowledge

Microsoft Excel - Advanced
Microsoft Outlook - Advanced
Microsoft Word - Advanced
Microsoft SharePoint - Basic

Experience in the position/sector


Number of years of experience


Personality requirements and skills

Is this you?

• Inspirational leader
• Min of 3 years’ experience in a hotel reservation office
• Knowledge and application of Opera Sales & Catering and Property Management System
• Good understanding of Revenue Management tactics
• Analytical thinker with the ability to convert the numbers


Brief description of the company

Park Inn by Radisson® is a colorful, dynamic, midscale hotel brand providing a hassle-free and easy hotel experience. Friendly. Positive. Vibrant. Uncomplicated. Park Inn by Radisson is designed for modern travelers. The brand adds color to life through flexible and functional spaces, staff and energy at any of its 1800+ hotels across the globe.

Number of employees

50-99 employees
ID: 4542233  Dátum zverejnenia: 20.3.2023  Základná zložka mzdy (brutto): 1 500 EUR/month