Night Auditor at Park Inn Hotel - TPP (fulltime) or for SZČO (self-contractors)

Adding Color to Life

At the Park Inn by Radisson Danube Bratislava, we stand out together as one team and make memorable moments for our guests, because we are a hotel you can rely on!

A warm welcome, a happy smile, a positive attitude and a natural host. Our receptionists are the face of our hotels, and they know that our guests are number 1.

Escape the ordinary and say yes to joining a team that is passionate about Adding Color to Life. Here at the Park Inn by Radisson, Bratislava we’re looking for happy people just like you!

We look for Mr Nightshine to help us out covering night shifts (22:00-6:00). While most guests are counting sheep, we need a brave and reliable man to count the day’s figures, host the night owls with a warm welcome, a happy smile and a positive colorful attitude.

Key Responsibilities:
• Welcomes customers to the hotel
• Responds to customer requests
• Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift
• Allocates rooms and issues appropriate keys
• Follows-up and verifies arrivals by updating registration cards in regards to spelling of guest’s name, address and method of payment
• Handles incoming guest room reservations
• Is aware, at all times, of current room status and room availability
• Increases hotel revenue by promoting food and beverage alternatives within the hotel
• Insures all guests establish credit upon check-in
• Monitors customer accounts to insure adherence to hotel credit limits
• Identifies and records special billing instructions and notifies accounting
• Completes shift closing accurately
• Demonstrates teamwork by co-operating and assisting colleagues as needed
• Handles difficult situations effectively
• Demonstrates a working knowledge of all services and facilities of the hotel, and effectively assists the hotel’s guests
• Uses the ABC approach to respond to negative comments and complaints; and notifies Front Office Manager immediately for appropriate follow-up

Requirements:
• Fluency in the English language, any additional language is an advantage, the Slovak language si a must as well
• Previous work experience in a hotel environment
• Is fully conversant with property management systems, knowledge of Opera is a strong advantage !
• Is able to operate (or learn how to operate) switchboard, telefax, key equipment, credit card machines and printers, hotel alarm systems, and other Front Office equipment
• Willingness to work in shifts (night shifts occasionally)

• Passionate, funny and friendly colleagues
• Empowering managers
• 7.5 -hour shifts with possibility to work overtime
• Free credit for daily meals and free use of our own gym facilities
• Long term work perspectives and development opportunities within the Radisson Hotel Group
• Family & Friends staff rates for stays and restaurants in our sister hotels around the world!

Contact us ASAP, please, only selected candidates will be further contacted, thanks for understanding.