Front Office Shift leader

Park Inn by Radisson Danube Bratislava

Place of work
Rybné námestie 1, Bratislava
Contract type
Start date
as per agreement

Information about the position

Job description, responsibilities and duties

Nothing is a problem, everything is an opportunity in our quest for 100% happy guest satisfaction. If you say Yes I Can! here at the Park Inn by Radisson, Bratislava we’re looking for fun problem solvers just like you!

At the Park Inn by Radisson Danube Bratislava, we stand out together as one team and make memorable moments for our guests, because we are a hotel you can rely on!

Are you a natural upbeat communicator, active listener and totally tuned into guests needs? You are the warm welcome, where a smile and positivity goes a long way to making every moment matter and to create a friendly environment for our guests.

If you can inspire and develop your team to be the best that they can be, you will create a loyal following. Can you handle the pace and keep your team checked in at the same time?

Key responsibilities:
* Welcoming the guests, performing check-ins and check-outs, giving information about facilities and surroundings, booking rooms, handling guest payments, reservations.
* Proactively addressing guest complains and issues to ensure they are recovered in a swift, efficient manner.
* Ensure correct invoicing & checking shift revenues
* Supervise and motivate Front office employees to deliver 100% happy guest service

Employee perks, benefits

Work with a team of passionate hoteliers and enjoy:

* empowering, international work environment
* free staff canteen and free use of our own gym facilities
* Long term work perspectives and development opportunities within the Carlson Rezidor Hotel Group
* Family & Friends staff rates for stays and restaurants in our sister hotels around the world

Information about the selection process

Only shortlisted candidates will be contacted.

Knowledge of Opera PMS is strong advantage.

Expected date of completion of the selection process

31 May 2018 (ostávajú ešte 37 dni)

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)

Language skills

English - Upper intermediate (B2) and Slovak - Proficiency (C2)

Personality requirements and skills

This is what we need:

* You bring previous front desk experience, you look for an opportunity to utilize the acquired skills and compliment them with first leadership experience
* You enjoy working with guests and wow them with your warmth and cheerfulness
* You like to work self dependent and you are able to thrill guests with creative solutions
* You have very good communication skills and always have a smile on your face, even when it gets really turbulent
* You thrive in a busy environment of international guests and varied activities where you can also bring in your language skills
* Your are happy when your guests AND our colleagues are happy


Brief description of the company

Park Inn by Radisson® is a colorful, dynamic, midscale hotel brand providing a hassle-free and easy hotel experience. Friendly. Positive. Vibrant. Uncomplicated. Park Inn by Radisson is designed for modern travelers. The brand adds color to life through flexible and functional spaces, staff and energy at any of its 140+ hotels across the globe.

Number of employees

50-99 employees

Company address

Omega Investments a.s.
Rybné námestie 1
811 02 Bratislava


Contact person: Andrea Kaiser
E-mail: send CV
ID: 3362889   Dátum zverejnenia: 16.4.2018