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Global Customer Manager - Afternoon Shift
ON Semiconductor Slovakia, a.s.
Place of work
Piešťany, Slovakia (Job with occasional home office)
Piešťany, Slovakia (Job with occasional home office)
Contract type
full-time
full-time
Wage (gross)
From 2 080 EUR/monthDepends on candidate's experience. The stated salary includes a 30% shift bonus.
From 2 080 EUR/monthDepends on candidate's experience. The stated salary includes a 30% shift bonus.
Information about the position
Job description, responsibilities and duties
onsemi (Nasdaq: ON) is hiring a Global Customer Manager for Strategic Accounts which is an exciting opportunity that will broaden and enhance your skills and challenge you daily. If you are a customer focused and thrive on solving complex supply chain challenges, then this role is for you!
This is a customer facing role. Vital to the role is proactive collaboration with internal account stakeholders such as Sales, the BUs, Global Supply Chain, Corporate Pricing and Business Operations. The value of the organization rests in solving complex forecasting, demand and supply issues and influencing key business decisions to support customer objectives. In this role, you will enjoy corporate visibility, a fast pace environment, data analysis, understanding of larger business implications of supply, and the positivity and collaboration of a global service organization. A successful candidate will be self-directed and self-driven to achieve corporate and customer objectives.
Job description:
• Provide global support to strategic onsemi customers on tactical and strategic level.
• Work with key customer contacts on proper order placement in line with onsemi production lead times.
• Support data analyzes, produce summary for executive management for most critical customer escalations.
• Participate in cross-functional meetings and projects to support development of Order Management business tools and processes.
• Assist Customer Service Agents (CSA) with customer specific requirements and build/foster customer relationships.
• Identify high impact, global systemic supply risk introducing issues, clearly communicate and work on resolution with key stakeholders.
• Drive performance improvement and efficiencies through KPI and customer scorecards.
This is a customer facing role. Vital to the role is proactive collaboration with internal account stakeholders such as Sales, the BUs, Global Supply Chain, Corporate Pricing and Business Operations. The value of the organization rests in solving complex forecasting, demand and supply issues and influencing key business decisions to support customer objectives. In this role, you will enjoy corporate visibility, a fast pace environment, data analysis, understanding of larger business implications of supply, and the positivity and collaboration of a global service organization. A successful candidate will be self-directed and self-driven to achieve corporate and customer objectives.
Job description:
• Provide global support to strategic onsemi customers on tactical and strategic level.
• Work with key customer contacts on proper order placement in line with onsemi production lead times.
• Support data analyzes, produce summary for executive management for most critical customer escalations.
• Participate in cross-functional meetings and projects to support development of Order Management business tools and processes.
• Assist Customer Service Agents (CSA) with customer specific requirements and build/foster customer relationships.
• Identify high impact, global systemic supply risk introducing issues, clearly communicate and work on resolution with key stakeholders.
• Drive performance improvement and efficiencies through KPI and customer scorecards.
Employee perks, benefits
• Annual bonus – 50% from monthly basic salary;
• Annual corporate bonus based on the company's results;
• Relocation bonus and travel allowance;
• Company contribution to pension system up to 3% from the gross salary;
• Professional training and career opportunities;
• Teambuilding and company’s events;
• Extra days off – Bridge days;
• Volunteering day off;
• Sick days and Sick leave contributions;
• Regular salary review;
• Working in a dynamic, newly formed team in challenging international environment;
• Multisport card;
• Fitness and Relax zone in company premises;
• Sport activities with contract partners;
• Canteen services or Meal voucher/financial contribution 7,15€ (Employee pays 1,65€).
• Multisport card
• Sport activities with contract partners
• Annual corporate bonus based on the company's results;
• Relocation bonus and travel allowance;
• Company contribution to pension system up to 3% from the gross salary;
• Professional training and career opportunities;
• Teambuilding and company’s events;
• Extra days off – Bridge days;
• Volunteering day off;
• Sick days and Sick leave contributions;
• Regular salary review;
• Working in a dynamic, newly formed team in challenging international environment;
• Multisport card;
• Fitness and Relax zone in company premises;
• Sport activities with contract partners;
• Canteen services or Meal voucher/financial contribution 7,15€ (Employee pays 1,65€).
• Multisport card
• Sport activities with contract partners
Information about the selection process
If you are interested in this position and fulfill all our requirements, send us your CV in English language by e-mail. Thanks to all applicants, but we will answer only to selected applicants.
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
University education (Bachelor's degree)
University education (Master's degree)
University education (Bachelor's degree)
University education (Master's degree)
Personality requirements and skills
• Experience in a customer facing service environment required
• Fluency (written and oral) in English required
• Intermediate level Data analysis skills specifically in Excel using complex formulas, pivots, and charts are required.
• Experience in presenting complex issues at the executive level
• Global experience
• Strong communication skills (written and verbal).
• Analytical and problem-solving skills.
• Strong interpersonal skills.
• Ability to multitask and balance short- and long-term goals.
• Relevant working experience minimum years 3+
• Preferred and or ability and desire to learn.
• Fluency (written and oral) in English required
• Intermediate level Data analysis skills specifically in Excel using complex formulas, pivots, and charts are required.
• Experience in presenting complex issues at the executive level
• Global experience
• Strong communication skills (written and verbal).
• Analytical and problem-solving skills.
• Strong interpersonal skills.
• Ability to multitask and balance short- and long-term goals.
• Relevant working experience minimum years 3+
• Preferred and or ability and desire to learn.
Advertiser
Brief description of the company
onsemi is a leading provider of power efficient semiconductor solutions to customers in the power supply, automotive, communications, computer, consumer, medical, wireless, mobile phone, industrial and aerospace markets.
While the company’s corporate headquarters are located in Arizona, U.S., it operates a worldwide network of manufacturing facilities, sales offices and design centers in key markets throughout North America, the Asia Pacific regions, the Middle East and Europe.
onsemi promotes a mutually rewarding partnership that creates a customer-oriented organization, encourages innovation and teamwork, and rewards achievement. If you are looking for challenges, quality, freedom and empowerment join us today.
While the company’s corporate headquarters are located in Arizona, U.S., it operates a worldwide network of manufacturing facilities, sales offices and design centers in key markets throughout North America, the Asia Pacific regions, the Middle East and Europe.
onsemi promotes a mutually rewarding partnership that creates a customer-oriented organization, encourages innovation and teamwork, and rewards achievement. If you are looking for challenges, quality, freedom and empowerment join us today.
Number of employees
250-499 employees
Contact
ID: 4590026
Dátum zverejnenia: 8.8.2023
2023-08-08
lokalita: Piešťany Pozícia: Account Manager, Administrative Worker, Official, Customer Support Specialist, Key Account Manager, Project Manager Spoločnosť: ON Semiconductor Slovakia, a.s.
Základná zložka mzdy (brutto): 2 080 EUR/month