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Packet Core support engineer
Miesto práce: Bratislava
What we doNokia is a global leader in the technologies that connect people and things. Powered by the innovation of Bell Labs and Nokia Technologies, the company is at the forefront of creating and licensing the technologies that are increasingly at the heart of our connected lives.
With state-of-the-art software, hardware and services for any type of network, Nokia is uniquely positioned to help communication service providers, governments, and large enterprises deliver on the promise of 5G, the Cloud and the Internet of Things
What are your job dutiesAs a Technical Support engineer, you will investigate, analyze and drive problems reported by customer to a closure.
Perform technical support covering 24x7 network outage restorations.
Travel and work on-site if needed.
Maintain interfaces with customer's technical personnel ensuring smooth information flow about reported problems and their resolution status.
Maintain and improve interfaces with technical personnel from other multi-regional groups and organizations involved with Technical Support (e.g. Customer Advocates, Welcome Center, Logistics, L3 support, Product Houses).
What we are looking forWe are looking for junior and senior engineer as well as fresh graduates with the telecommunication technology knowledge in Evolved Packet core area and relevant 3GPP standards.
Theoretical and practical (testing, troubleshooting) knowledge of Evolved Packet core nodes, Linux experience.
Ability to learn effectively and quickly.
Flexible, with positive and creative attitude to change.
Team player with the ability to work independently.
Good verbal and written communication skills.
Strong negotiation skills, stress tolerance.
What we offer
- The excitement of having impact across the most important internet companies
- The opportunity to apply state-of-the-art technologies to solve interesting and challenging problems
- Innovative teammates with diverse interests and hobbies
- A relaxed, flexible and fun environment located in middle of Bratislava