Command Center Specialist

Information about the position

Place of work

Bratislava, Slovakia (Job with occasional home office)

Job description, responsibilities and duties

Management of command center activities in 24/7 operation:
- Monitoring of IT services
- 1st level support and troubleshooting assistance
- Incident tracking and escalation
- Communication with internal and external clients
- Communication with vendors and schema (VISA, MasterCard)
- Reports creation and other tasks required by daily business
- Working in 12hrs shifts

Wage (gross)

1 300 EUR/month+ night/weekend/holiday surcharges. Our final offer will depend on the seniority and expertise of the selected candidate.

Employee perks, benefits

Compensation and bonuses:
• Meal voucher fully paid by employer
• Jubilee benefits (wedding, working anniversaries)

• 25 fully paid sick leave days per year (5 sick days)

Work-life balance:
• Hybrid way of working
• International environment
• Free time activities with colleagues

Professional development:
• Hard & Soft skills trainings
• Long term career development

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)

Educational Specialization

Technical or Business

Language skills

English - Upper intermediate (B2) and Slovak - Advanced (C1)

Other knowledge

Microsoft Word - Skillful
Microsoft Excel - Skillful

The position is suitable for a fresh graduate


Personality requirements and skills

- IT infrastructure overview and technical literacy
- Practical experience with IT monitoring services (helpful but not required)
- Highly professional communication skills (spoken, written)
- Strongly client and service delivery oriented
- Self organized, attention to details, ability to multi-task
- Works independently but also effectively as part of team
- English is a must
- Italian is advantage


Brief description of the company

Nexi is European leader in the design, creation and management of technology infrastructures and services for Financial Institutions, Central Banks, Corporates and the Public Sector, in the areas of payments, cards, network services and capital markets. Nexi Group provides its services in over 25 countries, and also operates through its subsidiaries in Austria, Croatia, Czech Republic, Germany, Greece, Romania, Serbia, Slovakia, Hungary.

Number of employees

250-499 employees


Contact person: Eva Fernandez
E-mail: send CV
ID: 4808656  Dátum zverejnenia: 17.5.2024  Základná zložka mzdy (brutto): 1 300 EUR/month