Boutique Manager – Nespresso

Nestlé Slovensko s.r.o.

Place of work
Contract type

Information about the position

Job description, responsibilities and duties

The Nespresso story began with a simple idea: enable anyone to create the perfect cup of espresso coffee – just like a skilled barista. From its beginning in 1986, Nespresso has redefined and revolutionized the way millions of people enjoy their espresso coffee.
Today Nespresso is present in more than 60 countries, with over 12000 employees worldwide.
For more information, visit
We can offer you a dynamic career in a friendly, diverse international work environment where your contribution is highly valued.

Why Nespresso?
• We are one of the fastest growing global food and beverage brands.
• We are the reference in the portioned coffee sector.
• We compete in both the business-to-consumer and business-to-business segments
• We provide training, promotion from within, cross-cultural and inter-business mobility.
• You can contribute to offer perfect coffee moments to our customers wherever they may be!

Job description:
Guarantee the smooth daily running of the Boutique in order to ensure sales & profit performance and Customer Service level. Act as an ambassador for the Nespresso brand in the Boutique and ensure that the Nespresso values are lived in the team.
• Set the sales and qualitative objectives for the Boutique
• Ensure a seamless and consistent customer experience: Guarantee consistency of the Nespresso Brand and the customer experience
• Boutique Excellence Operations Procedures: organize & optimize the smooth running of the Boutique
• Inventory management: Boutique stock control

Employee perks, benefits

• 5 weeks of holidays and possibility of additional days off
• Cafeteria, office restaurant, office catering, pension and life insurance contribution, discount on company products
• Individual working time, home office option, days off for study, children friendly office
• Mobile phone, notebook
• Management motivation plan, trainings, further education, events

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

• Completion of secondary level of education plus 2-3 years of higher education at a university or a specialist college
• Minimum 4-5 years of extensive professional experience in Retail
• Experience in customer complaint management
• Experience in project management processes and change management
• Experience in people management, motivation and development of direct reports
• Fluent in English


Brief description of the company

We are the leading Nutrition, Health and Wellness Company. We enhance lives with science-based nutrition and health solutions for all stages of life, helping consumers care for themselves and their families.

Number of employees

500-999 employees

Company address

Nestlé Česko, s.r.o., Division NESPRESSO
Mezi Vodami 31
143 00 Praha 4 – Modřany
Czech Republic
ID: 2986344   Dátum zverejnenia: 20.4.2017