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Customer Care Specialist

NeCaSo s. r. o.

Place of work
Bratislava
Contract type
full-time
Start date
immediately
Wage (gross)
1 100 EUR/month

Information about the position

Job description, responsibilities and duties

Are you looking for new challenges, interesting projects, inspirational colleagues and an informal working environment?
We would like to strengthen our team and we are looking for new colleague who will be responsible for providing quality customer support via e-mail, chat and phone, dealing with claims, providing help to customers, providing information and consultations regarding products and services, first diagnostics of problems and help with their solving, for maintaining up-to-date and accurate information in internal systems.

Employee perks, benefits

• home-office possibility
• flexible working hours
• conferences or other forms of education
• fruit, coffee, tea to keep your mind and body fresh
• team-buildings
• in case of sick leave we guarantee 100% of the salary for up to 4 weeks
• informal and relaxed working environment

Information about the selection process

We’ll be happy to meet you in person. Please send your CV to [email protected].

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)

Language skills

English - Upper intermediate (B2) and Ukrainian - Advanced (C1) and Russian - Advanced (C1)

Other knowledge

Microsoft Word - Basic
Microsoft Excel - Basic
Microsoft Outlook - Basic
Microsoft PowerPoint - Basic

Driving licence

B

Experience in the position/sector

minimum 5 years

Personality requirements and skills

- analytical and problem solving skills
- communication skills (both spoken and written)
- adaptability, flexibility
- communication in foreign languages
- analytical thinking
- reliability
- patience

Advertiser

Brief description of the company

NeCaSo s.r.o. is a premium developer of software solutions for top land-based and online providers in the gaming industry.

Knowledge is our biggest asset.

Our company consists of highly experienced professionals developing software of the highest quality. Striving for continuous innovation, education and technical improvement is our natural desire.

Our mission is to deliver outstanding and on time quality results for our customers to improve their competitive edge, shape their ideas and bring them to life.

We are proud of designing and developing our games in-house. Our aim is to bring new quality into the existing market. We deliver a unique gaming experience with every new product. People want to play our games non stop!

We value quality, education, openness and enjoy dynamic and inspiring collaboration with our partners.

Contact

Contact person: Barbara Kubinová Bokesová
E-mail: send CV
ID: 4659296  Dátum zverejnenia: 12.4.2024  Základná zložka mzdy (brutto): 1 100 EUR/month