Onsite Hosting Engineer

NATEK SLOVAKIA, s.r.o.

Place of work
Bratislava
Contract type
full-time, trade licence
Start date
Immediately or upon agreement
Wage (gross)
From 2 000 EUR/monthThe exact salary will be adjusted according to experience and seniority level. full-time employment: from 2000 EUR gross per month freelance contract: from 150 EUR MD rate

Information about the position

Job description, responsibilities and duties

We are looking for a skilled and independent Onsite Hosting Engineer to join our international team. You will be responsible for managing and delivering hosting services across datacenters and cloud environments, working closely with colleagues in Europe, China, and other regions. This role involves supporting hundreds of servers and storage systems, ensuring service reliability, and driving continuous improvements in operations.

Key Responsibilities

  • Deliver and maintain computing services across multiple hosting locations (public cloud, leased datacenters, self-owned facilities).
  • Ensure service operations, incident management, and request fulfillment meet defined SLAs.
  • Manage and execute projects, breaking down tasks, tracking progress, and reporting outcomes.
  • Handle customer communication, escalations, audits, procurement processes, and vendor interactions.
  • Proactively drive improvements in efficiency, quality, automation, and innovation.
  • Perform hands-on technical work in servers, storage, virtualization, and backup systems.
  • Support knowledge sharing, continuous learning, and positive team culture across global teams.
  • Participate in on-call rotation and handle tasks outside standard working hours when needed.

Employee perks, benefits


  • Internal Mobility Program – enjoy many opportunities for career growth, job rotations, diversity of projects & technologies
  • International, diverse, and inclusive working environment – get experience in global projects for worldwide leaders and enjoy multinational teams
  • Referral Program – enjoy cooperation with your colleagues and get the bonus
  • 5/10 years NATEK club – we offer long-term cooperation and celebrate each fifth-year cooperation anniversary with gifts
  • NATEK CSR Events & team buildings – enjoy our values: accountability, partnership and expertise and #workITwithus
  • Education – benefit from our know-how, learning courses and certificates and IT events – be part of community of leaders of the industry and take part as a speaker or a visitor
  • Bonuses for Personal Events – we congratulate you on important events of your life: giving birth to children, university graduation, etc.
  • Benefit Plus (Cafeteria) – use our e-shop with corporate benefits like travel, theatre tickets, books etc.
  • Multisport Club Card
  • Technical and Personal training – we are investing in your skills growth
  • Language courses
  • 1 paid day off for volunteering – we are supportive of all charity ideas
  • Meal contribution directly to your account

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Upper intermediate (B2)

Other knowledge

VMware - Advanced
Linux - Advanced
Windows server administration - Advanced

Experience in the position/sector

3

Personality requirements and skills

Preferred Certifications: HP, Dell, Microsoft, Red Hat, SUSE, ITIL (or equivalent).​

  • Soft Skills:
    • Strong experience in server, storage, and backup hardware installation, configuration, maintenance, and troubleshooting.
    • Proficiency with virtualization platforms (VMware, OpenStack).
    • Expertise in operating systems (Windows Server, Linux).
    • Hands-on experience with backup systems, especially Commvault.
    • Knowledge of public cloud platforms, ideally Alibaba Cloud (resource management, accounts, cost, compliance).
    • Broad knowledge of datacenter technologies, security, monitoring, and related hosting infrastructure.
    • Familiarity with databases (MsSQL, MySQL, Redis) is a plus.
    • Minimum 3 years’ experience in hosting service delivery with a focus on stability, security, and customer satisfaction.
    • Experience working with ITIL-aligned processes and service catalog management.
    • HP, Dell, Microsoft, Red Hat, SUSE, ITIL (or equivalent).
    • Excellent communication skills.
    • Proficiency in English (Chinese language is an advantage).
    • Ability to collaborate with global teams across time zones.
    • Strong problem-solving, independence, and a proactive mindset.

Advertiser

Brief description of the company

Join one of the most sought-after companies that specialize in IT outsourcing business.

Building on our shared company values – accountability, expertise and partnership - NATEK's mission is to deliver high quality IT outsourcing and consulting services in the CEE region. Since 2004, our employees have been participating projects for our partners from all over the world in the most important sectors, including finance and insurance, telecommunications, and IT infrastructure. NATEK has offices in Poland, Bulgaria, the Czech Republic and Slovakia, and thanks to a team of over 700 experts, including project managers, programmers and administrators, we are able to effectively support our partners.

Number of employees

500-999 employees

Contact

Contact person: Laura Horvathova
E-mail: send CV
ID: 5155527  Dátum zverejnenia: 10.9.2025  Základná zložka mzdy (brutto): 2 000 EUR/month