Billing Support Specialist
NATEK SLOVAKIA, s.r.o.
Remote work
full-time
ASAP
From 1 000 EUR/month
Information about the position
Job description, responsibilities and duties
As Billing Support Specialist, you will be part of a virtual team managing business proposals for current or potentially new customers to win over the competition and eventually sell the service to the customer. Your role will be processing pricing requests as per customer’s requirement in order to provide the best possible offer in timely manners.
- Objectives: data processing, time management, customer satisfaction.
- Start date ASAP
- Location: Kosice
- Seniority: entry
- Salary: 1000 eur gross
- EMEA working hours
- Fluent English
- Excel
Job Responsibilities
• Communication (via e-mail, MS teams calls) with internal sales teams to clarify information and advice on basic requirements, setting up right expectations about deadlines and providing pricing in timely manner
• Data analysis
• Processing data in MS Excel
• Working with multiple tools
• Close cooperation with various teams
• Managing gate keeping
• Responsibility for escalation process
• Dealing with possible rejects and errors
Employee perks, benefits
• Benefit Plus/ Multisport card (contribution to leisure time activities)
• Private health care
• Flexible working hours
• Home office (currently fully from home)
• Technical and personal trainings (Udemy platform)
• Personal Event Bonus
• We value employee loyalty
• Team building activities and many others
Expected date of completion of the selection process
Requirements for the employee
Candidates with education suit the position
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Educational Specialization
Language skills
Other knowledge
Number of years of experience
Personality requirements and skills
• Fluent English (both spoken and written)
• Good knowledge of MS Office
• Punctuality and ‘eye for a detail’
• Ability to handle occasional stressful situations
• Responsible work attitude
• Team spirit
• Self-motivation
Advertiser
Brief description of the company
Building on our shared company values – accountability, expertise and partnership - NATEK's mission is to deliver high quality IT outsourcing and consulting services in the CEE region. Since 2004, our employees have been participating projects for our partners from all over the world in the most important sectors, including finance and insurance, telecommunications, and IT infrastructure. NATEK has offices in Poland, Bulgaria, the Czech Republic and Slovakia, and thanks to a team of over 700 experts, including project managers, programmers and administrators, we are able to effectively support our partners.