IT Specialist for Unified Communication (SfB & Teams)

NATEK SLOVAKIA, s.r.o.

Place of work
Remote work
Contract type
full-time
Start date
ASAP
Wage (gross)
2 300 EUR/monthStated salary is the minimum we offer. It could be higher based on your experience.

Information about the position

Job description, responsibilities and duties

Natek Slovakia is looking for professional on position IT specialist who will be responsible for migration from Skype for Business to MS Teams

Central tasks of position:
- Administration, maintenance and monitoring of the relevant communication infrastructure, currently
- Microsoft Skype for Business
- Microsoft Teams
- Videoconferencing hardware
- Legacy phone and fax systems
- Switchboards and other integrations
- Plan and design decommission of landline based phone services
- Installation of hotfixes, service packs, maintenance work
- Support provisioning of new functions and features
- Monitor incoming tickets, tasks and requests and resolve within relevant SLAs
- Create and update documentation
- Supporting other colleagues in projects and operative actions

Measurement of results:
- Infrastructure KPIs (availability, integrity, costs, quality)
- Project finalization
- SLA target compliance

Employee perks, benefits

We are committed to excellence so training, supporting and empowering our team is a top priority for us. NATEK offers competitive salaries and a benefits package which includes:
• Opportunity to work on large, high impact projects
• Work time flexibility
• Opportunity for remote work or Relocation bonus
• Private healthcare
• Multisport Card / Cafeteria Referral Program
• Possibility to work in other NATEK European branches

Information about the selection process

Our hiring process consists of:
1. Quick call from recruiter after reviewing your CV
2. Interview with hiring manager from side of our partner
3. And finally --> the offer and onboarding :)

Requirements for the employee

Candidates with education suit the position

University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Advanced (C1)

Other knowledge

Skype for Business - Advanced
Microsoft Teams - Advanced
Microsoft Exchange - Advanced

Experience in the position/sector

Telecommunication

Number of years of experience

5

Personality requirements and skills

- Excellent communication skills
- Bachelor's Degree in Computer Science/Information Technology or equivalent
- Min 2 years of IT working experience
- Practical technical knowledge of core Microsoft technologies such as Exchange, Skype, Teams
- Geared to be proactive, strategic and innovative
- ITIL and Project Management certifications preferred
- Conflict management skills
- Excellent spoken and written English skills
- Full command of MS Office applications
- Willingness to travel Europe-wide
- Flexibility regarding the scope of work
- Intercultural mindset
- Assertiveness in combination with diplomatic skills and the ability to cope with pressure
- Committed, open-minded and communicative team player

Advertiser

Brief description of the company

Join one of the most sought-after companies that specialize in IT outsourcing business.

Building on our shared company values – accountability, expertise and partnership - NATEK's mission is to deliver high quality IT outsourcing and consulting services in the CEE region. Since 2004, our employees have been participating projects for our partners from all over the world in the most important sectors, including finance and insurance, telecommunications, and IT infrastructure. NATEK has offices in Poland, Bulgaria, the Czech Republic and Slovakia, and thanks to a team of over 500 experts, including project managers, programmers and administrators, we are able to effectively support our partners.

Number of employees

500-999 employees
ID: 4148987  Dátum zverejnenia: 13.9.2021  Základná zložka mzdy (brutto): 2 300 EUR/month